Visual Information Specialist (Training Design)

Summary

See below for important information regarding this job.

Duties

• As a Visual Information Specialist (Training Design) you will be responsible for the following duties (if selected at the GS-11, duties will be performed in developmental capacity):
• Following the ADDIE Process, integrate adult learning theories and instructional systems design principles to develop end-to-end training packages, including comprehensive design plans, structured curricula, course outlines, participant workbooks,...
• CONTINUED.... interactive slide presentations, and computer-based training (CBT) modules.
• Design, sequence, and author interactive e-learning courseware and digital training solutions tailored to optimize knowledge acquisition and retention across virtual platforms, traditional classrooms, and self-paced learning environments.
• Serve as an instructional design and educational technology expert, advising instructors and project teams on selecting, structuring, and executing hands-on interactive activities and collaborative tools across distance learning platforms.
• Manage the full instructional project lifecycle from storyboarding to final deployment
• Develop targeted pre- and post-instructional evaluations to measure training effectiveness; and publish, test, and manage SCORM/xAPI course packages and reporting within DLA’s Enterprise Learning Management System (LMS).
• Conceptualize and translate complex, abstract concepts, processes, or written regulations into engaging visual representations—including custom infographics, process workflows, motion graphics, and vector/raster illustrations...
• CONTINUED...utilizing Articulate 360 and multimedia/graphics software such as Adobe Creative Cloud—Photoshop, Illustrator, Premiere Pro.
• Operate professional studio production equipment (high-definition cameras, lighting grids, audio systems, teleprompters)
• Perform end-to-end video/audio recording, editing, and motion design using Adobe Premiere Pro, After Effects, and Audition for live broadcasts and staged instructional scenarios.
• Deliver direct live operational and technical support for virtual training sessions and studio broadcasts;
• Provide audiovisual (AV) hardware/software troubleshooting for physical conference/classrooms and coordinate with IT specialists to resolve systems and network issues.
• Remediate, format, and maintain digital instructional media to ensure strict compliance with Section 508 of the Rehabilitation Act and Web Content Accessibility Guidelines (WCAG)
• Design and publish polished electronic and print collateral (job aids, brochures, guides).

Qualifications

To qualify for a Visual Information Specialist (Training Design), your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military, or private sector. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: GS-11: Assisting in the development, formatting, and delivery of accessible digital training materials and solutions for diverse audiences across virtual platforms, instructor-led sessions, or computer-based training adhering to Web Content Accessibility Guidelines. Utilizing standard course authoring tools and multimedia/graphics software to support the creation of learning products grounded in instructional design principles and adult learning theories. Participating in the collection and analysis of training evaluation data, metrics, and participant feedback to improve course effectiveness while providing basic operational and troubleshooting support for distance learning platforms or audiovisual systems. GS-12: Independently developing, producing, and delivering accessible digital training solutions and courseware for diverse audiences across virtual platforms, instructor-led sessions, and computer-based training ensuring effective knowledge transfer grounded in instructional design principles and adult learning theory. Utilizing the ADDIE process, course authoring software and video/audio production software along with vector and raster graphics tools to conceptualize and produce complex visual assets, motion graphics, and video productions. Evaluating training program outcomes using quantitative and qualitative data to optimize future curriculum development and maximize learning effectiveness. Managing project lifecycles and e-learning packages within an Enterprise Learning Management System. Operating studio video production and audiovisual equipment in both live and staged broadcast environments. B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: GS-11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. GS-12: There is no education substitution at this level. C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To be found well-qualified as an ICTAP applicant, individuals need to demonstrate the ability to perform the common tasks of the job to be filled as well as more complex duties such as: Assisting in the development, formatting, and delivery of accessible digital training materials and solutions for diverse audiences across virtual platforms, instructor-led sessions, or CBT modules adhering to Web Content Accessibility Guidelines; Utilizing standard course authoring tools and multimedia/graphics software to support the creation of learning products grounded in instructional design principles and adult learning theories; and participating in the collection and analysis of training evaluation data, metrics, and participant feedback to improve course effectiveness while providing basic operational and troubleshooting support for distance learning platforms or audiovisual systems.

Education

Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. How You Will Be Evaluated

The assessments for this job will measure the following Competencies: Visual Information Development Education and Training Communications and Media Multimedia Technologies Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Learning Self-Management Stress Tolerance Teamwork Occupational Judgment Assessment Decision Making Occupational Reasoning Assessment Reasoning Once the application process is complete, we may review your résumé and supporting documents to ensure you meet the basic qualification requirements. We may evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant personal, educational, and work experiences as it relates to fundamental competencies, identified in the Qualifications section above, required for this position. Based on the results of this evaluation, you will be placed in one of the following quality categories: Best-Qualified: This highest category will be used for those candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position, including all selective placement factors and appropriate quality ranking factor(s), as determined by the job analysis. Highly-Qualified: This higher category will be used for those candidates who possess the type and quality of experience that exceed the minimum qualifications of the position, as determined by the job analysis. Qualified: This lowest category will be used for those candidates that meet the minimum qualifications of the position and are proficient in some, but not all, of the requirements of the position. Candidates may require extensive training and/or orientation in order to satisfactorily perform the duties of the position. Names of the candidates in the Best-Qualified category will be sent first to the hiring manager for employment consideration. Applicants in other categories will be referred in accordance with category rating procedures. Veteran's Preference: If you are entitled to veteran's preference, you should indicate the type of veteran's preference you are claiming on your résumé. Your veteran's preference entitlement will be verified by the employing agency. If you are entitled to veterans' preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job. For information on entitlement see http://www.fedshirevets.gov/job/vetpref/index.aspx. All Veterans: You are required to submit a DD Form 214 stating your Character of Service (i.e. Honorable/General Discharge). If claiming 10-point preference, you are required to submit a completed SF-15 (http://www.opm.gov/forms/pdf_fill/SF15.pdf) and applicable supporting documents as outlined on the form. Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Other Information

As required by 5 C.F.R. § 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194). For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.