Director of Housekeeping

Company Description

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley’s wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.

Job Description

Become one of the authors of our story. The Director of Housekeeping controls and directs the operations functions of the department. Ensures that all standards and procedures are completed and met. Provides leadership and supports the team in achieving departmental goals & objectives. Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

• Organize, develop, implement and administer departmental training and safety programs. Monitors and reports the training results to the Resort Manager.
• Maintains high morale amongst their team members.
• Motivates team members to achieve performance objectives.
• Prepares team member performance evaluations.
• Corrects, counsels and disciplines team members.
• Prepares annual operating budget, capital additions and replacements, maintains cost control expenses of labor, linen, cleaning supplies, equipment, guest supply.
• Develop job descriptions and specifications.
• Prepares schedule and maintains proper staffing.
• Tests and selects new chemicals, supplies and equipment.
• Initiates purchasing and coordinates the receiving of the operational orders of amenities, supplies and equipment.
• Monitors vacation requests, leave of absence, maternity, TDI, worker’s comp, sick and miscellaneous absenteeism matters.
• Monitor the daily payroll.
• Prepares department reports.
• Adhere to and follow all safety policies.
• Displays strong leadership and management skills to achieve targeted results.
• Must display organizational excellence and adaptability to business demand.
• Consistently offer professional, friendly and engaging service.
• Address guest concerns, logging and notifying proper departments as required.
• Balance operational, administrative and Colleague needs.
• Report necessary maintenance items
• Occasional pulling, kneeling, and lifting up to 50 lbs with or without accommodation.
• Frequent standing and walking throughout the shift.
• Other duties as assigned.

The starting range for this position is $120,000 - 130,000. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

Required Qualifications

• Must have the ability to balance administrative, operational, and colleague needs.
• Must have strong interpersonal and problem solving skills.
• Must be highly responsible and take ownership, while remaining professional at all times.
• Must be able to work cohesively with fellow colleagues as part of a team.
• At least 2 years of Housekeeping or related discipline and leadership experience required.

Preferred Qualifications

• Spanish fluency is highly preferred.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

GLE Operations LLC is an Equal Opportunity Employer, M/F/D/V. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.