IT Specialist

Summary

This position is located with Bonneville Power Administration, in the Operational Virtualization & Infrastructure (JOV) organization of Operational Services (JO), Information Technology (J). A successful candidate in the IT Specialist position will serve as an IT specialist and subject matter expert, providing expert technical knowledge on mission critical and business critical data systems necessary to support a 7x24 operation.

Duties

As an IT Specialist, you will: Plan and coordinate projects that involve multiple stages in the systems development life cycle management process. Define and concur in overall project requirements; plans and coordinates systems design, development, and implementation. Oversee support of installed systems and services, and resolves a wide range of technical and management issues. Apply new developments to previously unsolvable problems, and makes decisions or recommendations that significantly influence important IT policies or programs. Ensure the integration of IT programs and services, and develops solutions to integration and interoperability issues. Make decisions that involve major uncertainties with regard to the most effective approach or methodology to be applied, responding to changes typically resulting from continuing changes in customer business requirements and/or rapidly evolving technology. Provide expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. Requirements

In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully. Key Requirements: You must be a United States Citizen. This employer participates in the e-Verify program. Males must abide by Selective Service registration requirements. You will be required to report in person to the official duty location. Conditions of Employment: This position has been designated as requiring a PUBLIC TRUST background. A preliminary background check must be completed before a new employee can begin work. Current Federal employees or other individuals with an existing completed background investigation may not be required to undergo another background check. Positions located in Information Technology are required to be 24/7 on call.  Response at any time of the day or night, seven days a week, may be required for emergency callout to address sudden failures or complex problems. Qualifications

BASIC REQUIREMENT: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. To meet this requirement you must demonstrate proficiency in each of the four competencies listed above as follows: GS-13: Advanced - You can perform the actions associated with each of these competencies without assistance. You are recognized within your immediate organization as "a person to ask" when difficult questions arise regarding each of these competencies. Focus is on broad organizational/professional issues; You have consistently provided practical/relevant ideas and perspectives on process or practice improvements which may easily be implemented; You are capable of coaching others in the application of each of these competencies by translating complex nuances relating to each competency into easy to understand terms; You participate in senior level discussions regarding these competencies; You assist in the development of reference and resource materials in these competencies. SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level [GS-12] in the Federal service. Specialized experience for this position is defined as demonstrated experience in: 1) designing and operating enterprise-level routed and switched networks across data center and wide area network (WAN) environments, routing protocols, network security, and network architectures to maintain continuous availability and accessibility of network resources; 2) implementing designs, such as LANs, trunking, spanning tree protocols, and link aggregation, to deliver reliable connectivity to remote and field locations; AND 3) providing technical guidance and troubleshooting for 24×7 operational support and optimized service delivery. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

There are no specific education requirements or substitution of education for experience for this position. How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the eligibility and qualification requirements above. Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process. Minimum Qualifications: Once the application process is complete, the Human Resources Offices or Subject Matter Expert (SME) will review your two-page resume and supporting documentation to determine whether you meet the minimum job qualifications. Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, you will be assessed and evaluated to determine if you are a best qualified candidate. Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Non-competitive Procedures: If you are applying under a non-competitive or special hiring authority, you will still be required to answer the assessment questions. However, you will not be evaluated against the rating and ranking criteria. Your resume and supporting documentation will be used to determine if you are minimally qualified for this job. Veterans' Preference will be applied when required by the hiring authority (e.g., VRA, Schedule A). All qualified Non-competitive applicants and the best qualified Merit Promotion and VEOA applicants will be referred to the hiring manager for consideration. Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as having a score of 85 or better. You must meet all qualifications and eligibility requirements by the closing date ( 09/18/2026) of this announcement. To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13058218. USAHire: To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment includes a cut score. USA Hire cut scores are based on the minimum level of proficiency required to perform the job for a specific series and grade. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. The cut score is set at a government-wide level and not at the agency or individual vacancy level for USA Hire standard assessments. In accordance with 5 CFR 300.201(a), the U.S. Office of Personnel Management does not release testing and examination materials, scoring criteria including the specific cut score requirements, or other information used solely to determine individual qualifications, so as not to compromise the objectivity of the testing process. Other Information

This job opportunity announcement may be used to fill additional similar vacancies across DOE EEO Policy: USAJOBS Help Center | Equal employment opportunity policy Reasonable Accommodation Policy: Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. USAJOBS Help Center | Reasonable accommodation policy Reasonable Accommodation for USAHire: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Veterans Information: USAJOBS Help Center - Veterans Veterans and persons with disabilities are encouraged to apply. Telework: https://www.opm.gov/telework/ Selective Service Registration: http://www.sss.gov/ - Who must register: https://www.sss.gov/faq/#who-needs-to-register Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations. BPA strives to ensure a safe and positive work environment. We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.