Dental Laboratory Technician

Summary

The Primary Purpose of the Position is to support the VA Central Dental laboratory in production of dental prostheses and supporting VA Dental facilities VHA wide. Staff assigned to this position will manufacture dental prosthesis according to provider's prescriptions. AMERICA'S VETERANS NEED YOU!

Duties

Production: Independently accomplish all aspects of fabrication for a wide range of complex dental prostheses supporting dental laboratory operations. For assignments at this level, dental laboratory technicians must have developed and demonstrated a degree of expertness in all aspects of the dental laboratory work and will be relied upon to carry out all aspects of their fabrication independently or with minimum supervision. The technician receives lab cases and prescriptions from dental staff and residents, confers with the treating doctor regarding design and fabrication, labels the cases, and determines the urgency of the work so that cases with the highest urgency are completed first, while creating a work plan to get the remaining cases done in a timely manner. The dental laboratory technician directly collaborates with Restorative Dentists, Prosthodontists, or Oral Surgeons to design and fabricate complex dental or intra-oral maxillofacial appliances. This involves (1) receiving and interpreting dental laboratory prescriptions, (2) working with these specialists in developing the design of the appliance, (3) confers with the treating specialist to determine a workflow that will ensure prioritization of cases with highest urgency, (4) personally fabricating, or overseeing the fabrication of the appliance, and (5) resolving problems in its fabrication. The technician is involved in complex removable and fixed oral-maxillofacial appliance including fixed, semi-fixed, or removable implant cases, partial and complete dentures when the severe nature of the dental abnormalities to be overcome require working to unusually close tolerances, resolving particularly difficult problems of esthetics, retention, balance, reducing tension on natural teeth and tissue, and similar problems. The technician must be skilled in prosthesis design, which may involve novel design elements to accommodate the patient's functional needs and unique anatomy. Functions include pouring primary and final impressions; fabricating custom trays; fabricating bite rims; mounting casts on articulators; setting teeth for trial dentures/partials; investing, packing, processing and finishing dentures/partials; polishing prosthesis following adjustment; fabricating night guards; fabricating provisional prostheses; repairing broken prostheses; adding teeth to prostheses; pouring and pinning final crown and bridge impressions; sectioning dies; fabricating fluoride trays; fabricating stints; fabricating transitional partials, fabricating wrought wire clasps, and fabricating fixed prostheses including metal and ceramic restorations. Fabricates complex crowns and fixed partial dentures, removable partial denture frameworks, acrylic partial and complete dentures. Provide consultation to Oral Surgeons, Prosthodontists, and other dental, and laboratory specialists in the design and fabrication of difficult intraoral maxillofacial appliances and restorations. This involves (1) working with dental specialists in developing the design of the appliance, (2) personally fabricating the appliance, and/or (3) resolving problems in its fabrication. Work Schedule: Monday through Friday, 6:00am to 2:30pm Virtual: This is not a virtual position. Position Description/PD#: Dental Laboratory Technician/PD00337A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-8 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. NOTE: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requitements: Specialized Experience for positions at GS-4 and above: Examples of qualifying specialized experience include: Use of dental laboratory material such as impression materials, plasters, stones, hydrocolloids, waxes, metals, acrylics, porcelain, and similar materials. Use of laboratory equipment such as hand tools, dental lathes, engines, and hand pieces, furnaces, casting machines, presses, flasks, and related equipment. Use of precision instruments such as articulators, surveyors, and microanalyzers. Construction of dental prosthetic appliances. GS-8 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Fabricate acrylic or porcelain crowns, bridges, or facings. Inspects completed work for precision, workmanship, and conformity with the prescription. Resolve the majority of problems independently while performing a full range of functions required in the construction of (1) porcelain or acrylic fixed or semi-fixed bridge restorations, (2) full or removable partial dentures, or (3) orthodontic appliances, or dental splints and obturators, when the construction of the appliance is complicated because of the unusual nature or intricacy of the design required to overcome acute abnormalities. Visualize the relationships of the parts to the whole at each step in the construction process and remain constantly alert to those elements of design and construction that are essential to the fit of the finished appliance For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Preferred experience: Preferred at least 2 years experience utilizing CAD-CAM Technology. You will be rated on the following Competencies for this position: Technical Competence Technical Problem Solving Communication Compliance Inspections Attention to Detail Customer Service Physical Requirements: Dental Laboratory Technicians requires prolonged periods of standing or sitting, depending on the task. It also utilizes optical magnification which may cause eye strain. Extensive hand gripping of an electric rotary hand piece or dental lab instrument is a daily activity. Proper pen grasp, palm grasp and fulcrum techniques are required.

Education

There is no educational substitution at this grade level. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Administration and Management Analytical Thinking Attention to Detail Customer Service Decision Making Flexibility Information Assurance Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Self-Management Stress Tolerance Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Benefits

"Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care." Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.