Change Manager

Job Description

One of Insight Global's clients is seeking a Change Manager who will support enterprise technology adoption and transformation initiatives within a healthcare payer environment. This individual will work closely with both IT and business stakeholders to drive organizational readiness, manage incoming change demand, and ensure successful adoption of new systems and processes. The dynamic individual will lead change management efforts across multiple initiatives, coordinate stakeholder engagement, develop communication and training strategies, and support prioritization of incoming transformation efforts. This role requires the ability to assess change impacts, manage competing priorities, and ensure alignment across teams while driving measurable adoption outcomes. The ideal candidate will have strong experience managing change within complex, technology-driven environments, specifically within a payer organization. Experience supporting AI or emerging technology adoption initiatives is a plus.

Skills and Requirements

5+ years of change management experience within complex, enterprise environments Proven experience supporting technology adoption or digital transformation initiatives Experience working within a healthcare payer organization Strong stakeholder management, communication, and organizational skills Experience managing incoming change demand and prioritizing multiple initiatives AI Experience Experience supporting AI or emerging technology adoption initiatives Familiarity with change management frameworks particularly with call centers and operations teams

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].