Banquets Assistant Manager

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

About the role:

The Banquets Assistant Manager supports the daily operation of the Banquet Department by overseeing event execution, supervising banquet team members, and ensuring all functions are carried out according to Four Seasons standards. This role works closely with Catering and Conference Services teams, Culinary leadership, and operational departments to ensure flawless execution of events. This position is part of the Food & Beverage division and reports to Banquet Leadership.

What you will do:

• Support the planning, organization, and execution of banquet events and catered functions

• Lead, motivate, coach, and develop banquet team members and supervisors to ensure service excellence

• Maintain a visible presence during events and serve as a primary point of contact for guests, clients, and group organizers

• Coordinate event setup requirements according to Banquet Event Orders (BEOs) and ensure accurate execution of all event details

• Collaborate closely with Catering & Conference Services, Culinary, Stewarding, and operational teams to ensure seamless event delivery

• Monitor food quality, beverage service, presentation standards, and overall guest satisfaction throughout events

• Assist with scheduling, labor management, inventory control, and operational efficiency initiatives

• Support banquet leadership in maintaining departmental standards, procedures, and service expectations

• Conduct pre-function meetings and communicate operational details to banquet staff

• Resolve guest concerns and special requests promptly and professionally

• Inspect banquet facilities and equipment regularly, ensuring all spaces are maintained to Four Seasons standards

• Assist with event setup, breakdown, food service, and operational support during high-volume periods as needed

• Participate in operational meetings and support continuous improvement initiatives

What you bring:

• College degree in Hospitality Management, Hotel Management, Restaurant Management, or equivalent experience preferred

• Minimum of 1–2 years of experience in a Banquet Assistant Manager, Banquet Supervisor, or Food & Beverage leadership role

• Strong knowledge of banquet operations, food and beverage service, event planning, and guest engagement

• Experience leading teams in a luxury hotel, resort, or upscale event environment preferred

• Knowledge of labor management, cost control, inventory management, and operational planning

• Excellent leadership, communication, and coaching skills

• Strong organizational and problem-solving abilities

• Ability to manage multiple priorities in a fast-paced environment

• Proficiency in hospitality technology, event management systems, and Microsoft Office applications

• Ability to read, write, and communicate effectively in English

What we offer:

• Competitive Salary & Wages

• Comprehensive Benefits Package

• 401(k) Retirement Plan

• Excellent Training and Development Opportunities

• Complimentary Accommodations at other Four Seasons Hotels and Resorts

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

Schedule & Hours:

• Full-time leadership schedule required

• Ability to work mornings, evenings, weekends, holidays, and special events as business needs require

Work Authorization:

• Candidates must have valid authorization to work in the United States at the time of application.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal