Office Manager

Summary This position is located in a Regional, Subregional or Resident Office of the National Labor Relations Board. The incumbent will assist with the administrative management for the office, including the implementation of government regulations and Agency policies, programs concerning personnel administration, budget control, travel and other areas of administrative management. Responsibilities As an Office Manager, GS-0301-9, your typical work assignments may include: Receiving visitors and telephone calls and determining the nature of the calls or the business of visitors. Planning, organizing, and prioritizing work to accommodate changing demands and timelines. Assigning and monitoring Program Support Assistant (PSA)'s work assignments to ensure a balanced distribution and flow of work. Conducting PSA staff meetings to share information, discuss case process and administrative problems, and exchange ideas. Utilizing office automation systems to prepare in final form a variety of letters, narrative reports, memos, and other textual documents. Requirements Conditions of Employment Qualifications All qualifications and eligibility requirements must be met by the closing date of the announcement. IDEAL CANDIDATE STATEMENT The Ideal Candidate for the Office Manager position has experience maintaining the operational controls and efficiencies of an office. The candidate has experience providing senior level administrative support to a senior manager/supervisor and can form interpersonal relationships within organizational units. The ideal candidate has exemplary communication skills and can survey operations to ensure the effectiveness of processes. Good judgement, meticulous attention to detail, and the ability to understand of policies, procedures, and practices of a highly functional office is essential. MINIMUM QUALIFICATIONS Applicants must have one year of specialized experience, equivalent to the GS-07 grade level, which has provided them with the knowledge, skills, and abilities to successfully perform the duties of the Office Manager at the GS-09 grade level. Specialized experience includes: Experience planning and providing management and program services to promote the operational activities of an office; and Experience providing case management assistance to managers and/or legal professionals; and Experience using spreadsheets, flowcharts and other data systems to assist in the management of funds. OR EDUCATION: Master's or equivalent graduate degree or two (2) full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. (NOTE: You must submit a copy of official transcripts.) OR COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. (Note: You must submit a copy of your transcripts.) This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the specialized experience from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). You MUST provide transcripts or other documentation to support your educational claims. Applicants can verify accreditation here. All education claimed by applicants will be verified by the appointing agency accordingly. Special Instructions for Foreign Education If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in accredited U.S. education programs; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit Recognition of Foreign Qualifications | U.S. Department of Education. Additional Information SUPPLEMENTARY VACANCIES Supplementary vacancies may be filled in addition to the number stated in this announcement. EQUAL EMPLOYMENT OPPORTUNITY / REASONABLE ACCOMMODATION The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race; color; religion; sex; national origin; age; disability; genetic information; pregnancy, childbirth, or a related medical condition. Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. (Note: for additional information for job seekers with disabilities, please click on the following website here.) PLACEMENT POLICY The posting of this announcement does not obligate management to fill a vacancy or vacancies by Promotion. The position may be filled by Reassignment, Change to Lower Grade, Transfer, Appointment, or Reinstatement. Management may use any one or any combination of these methods to fill the position. PROBATIONARY/TRIAL PERIOD As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period, or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: Your performance and conduct; and The needs and interests of the agency; and Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your supervisory probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. ALTERNATE APPLICATION INFORMATION Applicants may contact the Office of Human Resources. The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.