Informatics Clinical Coordinator—Acute Care

Job Description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $67.32 - $100.98 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Informatics Clinical Coordinator, Acute care, is a pharmacy specialist with expertise in clinical informatics who leads the design, optimization, validation, and governance of clinical decision support (CDS) and medication-related clinical content across Epic and related systems. The role partners closely with pharmacy and clinical leaders to develop evidence-based, standardized, and operationally effective workflows that support safe and efficient medication use across the system. The informatics clinical coordinator serves as a key liaison between Pharmacy, Digital & Information Services, and clinical stakeholders. This role advances system-wide informatics strategies and promotes consistent, high-quality technology-enabled care delivery.

Responsibilities:

• Evaluates clinical content for appropriateness and usability, addresses alert fatigue and workflow burden, and ensures alignment with regulatory, safety, and organizational priorities.

• Lead the design, build, testing and implementation of CDS, smart rules, and medication workflows for acute care.

• Monitor performance of CDS (accuracy, override rates) and recommend improvements to reduce alert fatigue while preserving patient and medication safety.

• Oversee ticket triage and escalation processes for acute care; maintain clear documentation and communication.

• Partner with D&IS leads to triage, prioritize and resolve clinical content issues

• Monitor acute care metrics for safety, quality and operational performance, report trends to the System Director.

• Document build decisions, rationales and rollback plans.

• Map current-state workflows; recommend standardization for future state processes that reduce variation and handoffs.

• Support standardization efforts across sites to reduce variability and improve efficiency.

• Provide training and tip sheets for clinicians; support go-lives and upgrades

• Provide mentorship to the team and foster a culture of collaboration and accountability.

Other Information

Required Job Qualifications:

• PGY-1 pharmacy residency or equivalent experience (minimally 3 years)

• Eligible for and achievement of Board Certification within 2 years of hire

• License-Pharmacist-March 31 (even yr)

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Informatics Clinical Coordinator—Acute Care

Location US:IL:Chicago

Req ID 30009