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Pharmacy Support Center Representative

Part-time

Wegmans

Rochester, NYRemotePart-time$19–20/hrPosted 1 day agoVerified open today
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At a glance

Compensation
$19–20/hr
Location
Rochester, NYRemote
Schedule
Part-time
Work Authorization
Not specified

Job overview

Wegmans seeks a Pharmacy Support Center Representative to handle high‑volume inbound calls, assist customers, communicate with store pharmacies, meet call metrics, multitask efficiently, and comply with HIPAA, working part‑time with flexible scheduling and up to six weeks of training before remote work.

Skills & qualifications

RequiredNice to have

Skills

Fast‑Paced Environment AbilitySystems AptitudeData EntryMultitaskingPharmacy Technician ExperienceCall Center ExperienceMedical or Insurance ExperienceEnterpriseRx Proficiency

Qualifications

Must Be 18+Secure Private Workspace

Full job description

Location: 1500 Brooks Ave Rochester, NY 14624 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay Range: $19 - $20 / hour

Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description: Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.

Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.

What will I do?

  • Able to answer a high volume of incoming calls; assist customers by answering any questions
  • Communicate with internal customers (store pharmacies) regarding customer information/orders
  • Meet individual goals and team averages for number of calls per hour and talk time per call
  • Able to multi-task and complete work efficiently and effectively
  • Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines

Required Qualifications:

  • Ability to work in a fast-paced environment
  • Systems aptitude, data entry and multitasking skills

Preferred Qualifications:

  • 1 or more years of pharmacy technician experience
  • Call center experience
  • Medical or insurance experience
  • Proficiency with EnterpriseRx

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