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Senior Managers, Digital Product Management

American Express

Remote · USFull-time$123–215K/yrSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
$123–215K/yr
Location
Remote · US
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Master's degree

Job overview

American Express Travel Related Services Company seeks Senior Managers, Digital Product Management to gather business requirements, design and develop products, and improve the overall customer experience for card members using innovative technology solutions.

Skills & qualifications

RequiredNice to have

Skills

SQLData VisualizationETLGraphQLJavaJIRAHiveUser Acceptance Testing (UAT)Agile Rapid Application DevelopmentProduct Design and DevelopmentBusiness Systems AnalysisRoot Cause AnalysisBusiness Process FlowsPresenting Complex Technical SolutionsLeading and Influencing Development PartnersCross-Functional Environment

Qualifications

Master's Degree in Computer Science, Engineering, Information Systems, Business Administration or Related Field1+ Years Leading Large-Scale Product Development Projects1+ Years Product Design and Development1+ Years Business Systems Analysis1+ Years Root Cause Analysis1+ Years Developing Business Process Flows1+ Years Designing, Building, and Testing Application Code1+ Years Presenting Complex Technical Solutions to Technical and Non-Technical Audiences1+ Years Leading and Influencing Development Partners in Cross-Functional Environment1+ Years Agile Rapid Application Development1+ Years Data Analysis Using SQL1+ Years Data Visualization and Analysis

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Parental Leave

Full job description

Senior Managers, Digital Product Management

New York, NY, United States(Remote)

Job Description

American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to gather business requirements and data, and design and develop products consistent with specifications.

Responsibilities

Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers.

Qualifications

Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 1 year of experience leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: Product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; presenting complex technical solutions to both technical and non-technical audiences; leading and influencing development partners in a cross-functional environment; Agile rapid application development; data analysis using SQL and experience with Data Visualization and Analysis, ETL skills and tools, Graphql, Java, JIRA, Hive, and User Acceptance Testing (UAT). Telecommuting is available from anywhere in the U.S.

Job Location: New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

US Job Seekers - Click to view the “Know Your Rights (https://www.eeoc.gov/poster) ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI #WayUp-DNI #ZipRecruiter-DNI

Job Info

  • Job Identification 26014579

  • Job Category Product

  • Posting Date 09/30/2026, 05:00 AM

  • Apply Before 11/05/2026, 05:55 AM

  • Degree Level Master's Degree

  • Job Schedule Full time

  • Job Shift Day

  • Locations AMEX World Financial Center, New York, NY, 10285, US(Remote)

  • Salary Range $123,000.00 - $215,250.00 annually

  • Career Area Product

Return to Jobs List (https://careers.americanexpress.com/en/sites/CX\_1/jobs)

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