Clerk (Veterinary Services) NF-02

Summary This position is located at the Hickam AFB Veterinary Treatment Facility. Incentives and Bonuses Incentives will not be paid. Responsibilities Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. Schedules appointments for eligible patrons. Updates the existing medical file or collects sufficient information to prepare new file. Provides concise accurate information to veterinary care provider on nature of the visit. Receives payments for services rendered. Balances cash and checks daily and makes daily bank deposit. Monitors and replenishes inventory. Maintains reception and exam rooms to ensure cleanliness. Spot cleans if necessary. Requirements Conditions of Employment Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Ability to communicate orally and deal effectively with people of diverse backgrounds. Basic computer skills to include proficiency in Microsoft Suite or equivalent, ability to use point of sales software. Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately. Typing proficiency - 40WPM. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Ability to lift 40 lbs and long periods of standing, restraining, kneeling, reaching and sitting, etc. The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed. Education Additional Information Area of Consideration: This job is open to candidates who is defined as Hickam AFB/Honolulu, Hawaii and surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse relocating to this installation Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 11:59pm EST on 08/26/2026 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. Salary Information: Hourly salary is: NF-02 $19.19ph PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will be paid, contingent upon eligibility @ 8.64% Important Information Regarding Access to Certain Federal Facilities: - Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF\_Applicant\_Information\_Kit.pdf Scheduling Information: Below defines the employment category for this position: - Flexible/Intermittent (00 guaranteed hours per week however may be scheduled to work between 0-40 hours per week based on mission needs). Flex employees are not entitled to leave or benefits however, there is no upper limit to the number of hours a flexible employee may work (subject to overtime obligation and work scheduling requirements). Work schedule to be determined after hire.