MOTOR VEHICLE COMPLIANCE ANALYST 4

The Office of Motor Vehicles (OMV) performs functions of the state relative to the examination and licensing of operators of motor vehicles, the suspension and revocation of such licenses, issuance of vehicle title and registration certificates, license plates for all motor vehicles operated upon the highways of the state, recordation of liens against vehicles, and the collection of sales/use tax and other appropriate fees, all in accordance with applicable laws. OMV strives to serve the public in a professional, compassionate, and responsive manner while maintaining a high standard of quality and providing unparalleled service to both internal and external customers. This position for a Motor Vehicle Compliance Analyst 4 serves within the CDL Help Desk Unit at the Headquarters location in Baton Rouge. Attention to detail, general writing and math skills, and willingness to work and communicate with a small group, as well as aiding other OMV offices or sections and the public, are key to success in this role. The Office of Motor Vehicles (OMV) will provide the highest quality service and protection to internal and external customers in an environment that views change as opportunity.

Possession of a high school diploma or equivalent plus three years of experience or training in any field.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will substitute for one year of the required experience.

NECESSARY SPECIAL REQUIREMENT: May be required to possess a current Louisiana driver's license at the time of appointment. The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties:

• Possess knowledge of specialized Office of Motor Vehicle operations
• Receive and work help desk tickets from AAMVA for issues with Non-CDLIS pointers
• Work a daily error report from AAMVA
• Review and process reports timely for S2S weekly, including the Go Live Report for each jurisdiction
• Review and process the licenses canceled out of state report monthly
• Work CD31 report for S2S pointers to resolve missing/broken pointers
• Provide support to field offices and other jurisdictions to review and resolve issues with S2S Verification Service
• Code records appropriately when notified by other agencies
• Know AAMVA publications and specifications
• Compose and generate correspondence regarding the ability to reinstate driving and registering privileges using knowledge of Driver’s License Laws and Federal Regulations
• Use independent judgment in resolving problems and explaining options helpful to the applicant
• Maintain the security of driving records according to the Federal Privacy Act
• Read, comprehend, and interpret policies and procedures, manuals, laws, codes, and various documents
• Maintain all material necessary for performance of office duties
• Fully understand changes in law enacted by the legislature
• Compile data and statistical information for written reports as directed
• Train new employees as needed and veteran employees on updated functions as required
• Perform other duties as assigned Position-Specific Details: Appointment Type: This posting may be used to fill a probational appointment or job appointment. Career Progression: This position will be filled at the highest level of the career progression group for this job series. Work Schedule: Monday – Friday, 8:00 AM to 4:30 PM Compensation: $32,781.00 Annually This position is eligible for retention premium pay of up to $2.00 per hour. Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: Department of Public Safety ATTN: Human Resources/ Latedra Drummond P.O. BOX 66614 Baton Rouge, LA. 70896 Email:[email protected]