Shackelford | Senior Facilities Training Facilitator

Job Description

POSITION SUMMARY The Senior Facilities Training Facilitator is a senior-level facilities professional and learning leader. This person designs and facilitates high-quality FOT training across electrical, mechanical, controls, safety, procedures, rounds, alarms, PM/OEM work, and emergency response. They coach technicians in the field, align learning to approved procedures, and provide objective evidence to support qualification-card decisions. CORE RESPONSIBILITIES

• Build, adapt, and maintain instructor-led, hands-on, and scenario-based learning using approved site content, OEM materials, MOPs/SOPs/EOPs, LOTO requirements, and lessons learned.
• Facilitate foundational and role-based FOT training that teaches normal versus abnormal conditions, system interactions, alarms, rounds, turnover, escalation, and operational decision-making.
• Lead safe system walk-downs, demonstrations, practical exercises, and supervised performance; evaluate technician readiness against defined qualification-card criteria.
• Coordinate PM/OEM training with service providers and manufacturers, including train-the-trainer opportunities, equipment-specific instruction, and post-training reinforcement.
• Coach technicians, shift leads, and developing instructors; create an environment where questions, correct escalation, and disciplined procedure use are expected.
• Use incident reviews, near misses, trends, and repeat defects to update training priorities and lead focused refresher learning.
• Partner with Operations, Safety, Services, and program leadership to ensure training content is technically accurate, current, safe, and aligned with controlled procedures.
• Provide leaders with clear assessment feedback, qualification recommendations, remediation plans, and evidence of demonstrated competence; do not bypass formal authorization governance.

Skills and Requirements

• 8+ years in critical facilities, data center, industrial power, or comparable high-availability operations and maintenance; direct FOT or mission-critical facilities experience strongly preferred.
• Demonstrated expertise in critical electrical and mechanical systems, controls/BMS, alarms, PM execution, safe work practices, LOTO, and operating procedures.
• 3+ years facilitating technical training, developing job aids or curriculum, mentoring technicians, or leading structured on-the-job learning.
• Exceptional communication, facilitation, coaching, and leadership skills; able to explain complex systems clearly and lead calmly in a high-accountability environment. Preferred: OEM credentials or train-the-trainer experience; experience creating qualification cards or practical assessments; instructor certifications; and direct experience supporting MOP/SOP/EOP governance in a hyperscale or other high-availability environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].