QA Analyst I

Salary Range $18.50 - $18.50 Hourly

Position Type Full Time

Description

Education - It's in Our DNA

At Barnes & Noble Education (“BNED”) and across our family of brands, we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.

The QA Analyst I supports the quality and reliability of MBS applications used by internal teams and clients. This role develops and executes test cases, identifies and documents defects, and collaborates with technical and business teams to validate application changes and support issue resolution throughout the software development life cycle. The QA Analyst I also leverages AI-assisted tools to improve testing efficiency, coverage, and accuracy.

How You'll Make an Impact

• Develop, maintain, and execute test cases and scripts based on functional requirements and system designs to validate application changes and functionality.

• Perform application testing throughout the software development life cycle, including testing of new functionality, enhancements, fixes, and releases.

• Analyze and document test results, defects, and inconsistencies, and communicate findings clearly to project teams to support timely resolution.

• Collaborate with technical and business teams to understand application functionality, investigate issues, and validate solutions.

• Assist with the investigation, testing, and resolution of escalated Tier II application support issues.

• Leverage AI-assisted tools to support test case development and execution and improve testing efficiency, coverage, and accuracy.

• Additional responsibilities as required.

What You'll Need to Succeed

• Knowledge of quality assurance testing principles and the software development life cycle.

• Knowledge of developing and executing test cases and scripts based on functional requirements and system designs.

• Demonstrated curiosity and ability to leverage AI-assisted tools to improve testing, productivity, and work quality.

• Strong analytical, problem-solving, and attention-to-detail skills with the ability to identify and clearly document application issues.

• Ability to manage multiple priorities and deadlines while working effectively both independently and collaboratively.

• Strong written and verbal communication skills, including the ability to communicate technical information clearly to non-technical audiences.

• Working knowledge of Windows-based systems, web applications, databases, mobile technologies, or related technology environments preferred.

• Familiarity with IBM iSeries/AS400 systems, eCommerce applications, accounting and inventory processes, PCI requirements, or college bookstore operations is a plus.

How We Elevate Our Employees

We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401k with an annual discretionary match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.

The hiring rate for this position is $18.50 per hour. This rate represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble Education, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Barnes & Noble Education provides reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to complete an application or participate in the interview process, please contact [email protected].