Principal Commercial Analytics & BI Lead

Job Description

An employer is looking for a Principal Commercial Analytics & BI Lead to serve as the commercial organization's data and performance measurement expert. This highly visible individual contributor role will own the reporting, dashboarding, analytics, KPI governance, and performance insights that drive executive decision-making across Sales, Marketing, Commercial Operations, and Finance.

The ideal candidate combines deep business intelligence expertise with strong commercial acumen and the ability to translate complex data into actionable recommendations. This role will play a critical part in identifying growth opportunities, improving forecasting accuracy, measuring sales effectiveness, and enhancing operational performance.

This is not a people-management role. Instead, success will be measured through influence, analytical leadership, business impact, and the ability to drive data-informed decisions throughout the organization.

Design, develop, and maintain executive dashboards and reporting solutions using Power BI, Salesforce, and other business intelligence tools.

• Build scalable reporting frameworks that provide visibility into sales performance, pipeline health, conversion rates, customer retention, productivity, and commercial effectiveness.

• Establish reporting standards, documentation, and self-service analytics practices across the organization.

• Ensure data accuracy, consistency, and trustworthiness across reporting environments.

KPI Governance & Data Stewardship

• Own the definition, maintenance, and governance of commercial KPIs and performance metrics.

• Partner with business and system owners to resolve reporting discrepancies, data quality issues, and metric alignment challenges.

• Create and maintain data dictionaries, reporting documentation, and metric definitions.

• Establish validation processes and quality controls to ensure reporting integrity.

Skills and Requirements

Bachelor’s degree in business, Analytics, Finance, Statistics, Information Systems, or a related field.

• 5+ years of experience in Commercial Analytics, Revenue Operations, Sales Operations, Business Intelligence, or related analytical discipline.

• Advanced experience developing dashboards and reporting solutions using Power BI.

• Strong Salesforce reporting and analytics experience.

• Advanced Excel capabilities including complex formulas, pivot tables, data modeling, and analytical techniques.

• Experience analyzing sales performance, forecasting, pipeline metrics, conversion trends, customer retention, and revenue drivers.

• Strong data validation, problem-solving, and critical-thinking skills.

• Excellent written and verbal communication skills, including experience presenting insights to senior leaders.

Key Competencies

• Analytical Expertise

• Business Intelligence & Data Visualization

• Commercial Acumen

• Executive Communication

• Strategic Thinking

• Data Governance

• Influencing Without Authority

• Problem Solving

• Business Partnership

• Results Orientation Experience in telecommunications, technology, fiber, infrastructure, managed services, SaaS, or recurring-revenue environments.

• SQL experience and familiarity with data modeling concepts.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].