Director of Operations – Airport Lounges

SodexoMagic is seeking a Director of Operations, supporting the Delta Sky Clubs at Hartsfield-Jackson Airport. This role will deliver top-notch hospitality and food & beverage operations across multiple high-volume lounges and teams.

SodexoMagic is a joint venture between NBA Hall of Famer Earvin “Magic” Johnson and Sodexo. As a certified minority company, we provide food, facilities management and integrated services across corporate, healthcare, education and aviation.

About the job

Take the lead in overseeing multiple accounts within a dynamic region, where you’ll champion operational excellence, drive strategic initiatives, and ensure a high standard of client and guest satisfaction. This role offers the opportunity to mentor and empower on-site teams, build lasting client relationships, and shape the success of business operations across a diverse portfolio.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $115940 per year - $150040 per year

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

• Make a lasting impact by guiding district-wide strategies that boost performance, drive growth, and enhance the customer experience

• Build trusted partnerships with clients, collaborating on solutions that strengthen retention and deliver long-term value

• Lead, mentor, and grow high-performing teams while fostering a culture of engagement, development, and accountability

• Take ownership of financial results with the ability to shape budgets, forecast outcomes, and drive results

• Gain exposure to cross-functional leadership and work alongside senior leaders to influence enterprise-wide priorities

• Manage a diverse and exciting portfolio of operations, where every day presents new challenges and opportunities

• Expand your leadership footprint with a role that rewards initiative, collaboration, and strategic thinking

What you’ll bring

• Success in managing complex, multi-site operations with strong financial acumen

• and a track record of delivering results against P&L goals

• Skillset to lead through influence, guiding frontline and senior leaders alike while

• creating a performance-driven, people-first culture

• A strategic mindset with the capability to identify growth opportunities, drive

• innovation, and align services with evolving client needs

• Exceptional relationship-building skills, with the confidence to serve as a trusted

• partner to clients and collaborate effectively across business units

• A commitment to developing talent, building succession pipelines, and fostering

• team engagement through mentorship and clear performance expectations

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience

• Management Experience: 5 years

• Related Experience: 5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab)