IT Business Analyst

Job Description

The Business Analyst will serve as the liaison between the business and IT departments of our company. The role requires the Business Analyst to be detail-oriented and highly innovative to translate the business needs to IT solutions, and vice versa, with current programs, projects, and initiatives. Responsibilities include analysis and assessment needed for the identification of system requirements and functional definition of planned system changes within an application or in considering a new technology solution. The Business Analyst works with the project manager, the business, and IT Teams to identify and implement system solutions that support more efficient processes within a system as well as any areas that may impact the system performance.

What are the primary responsibilities?

• IT Strategy and Planning:

o Demonstrates business and system expertise by problem solving, providing analysis and system solution options, functional specifications, executes project tasks.

o Assists with the identification, analysis and resolution of issues of applications issues

o Provides analysis needed to support new software implementation and enhancement business cases.

• User Experience Analysis:

o Creates project level documentation for current state and future state solution, responsible for meeting notes, key decisions and risks.

o Documents requirements for business requirement and design specifications

o Works effectively within an agile framework, assisting in sprint planning, creating user stories and acceptance criteria; provide testing support and reporting support.

o Provides documentation for business requirements and design specifications.

• Requirements Elicitation:

o Facilitates requirements gathering sessions with different areas of the business to identify and solution for end-to-end solutions by incorporating business processes, re-engineering options, or new system functionality or capability

• Requirements Definition and Management:

o Develops functional, reporting, security, technical requirements for the business groups and work closely with developers on design and testing.

o Works closely with developers on the design, development and testing of system or reporting requirements. Works closing with QA to support testing

• Quality Assurance:

o Manages and coordinates project related tasks and activities and ensure completion timely to meet due dates.

o Manages small project teams/projects as needed.

o Can work with QA or act as unit tester for new functions and features to ensure business needs are met.

o Works with the entire project team (project manager, quality assurance, and technical team) on the needed project or deployment support.

o Acts as liaison between IT and the business groups

• Project Analysis

o Adept at conducting analysis into project-related issues and products.

o Ability to effectively prioritize and execute tasks in a high-pressure environment and drive solutions.

o Must be able to learn, understand, and apply new technologies.

o Organize and disseminate complex information to stakeholders.

o Identify and resolve constraints, risk, issues and key decisions

o Clearly communicate project risks and issues to stakeholders

o Strong collaboration, influencing, and listening skills

o Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities. Reacts to project adjustments and alterations promptly and efficiently.

o Strong written and oral communication skills.

• Tracking and Reporting

o Create clear and concise documentation or information, including issue, risk & decision logs and status reports. Assisting the PM or when leading small project teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bachelor’s of Science or Arts Degree

• 3+ years’ experience working with systems

• 3+ years’ experience with an SDLC, system development methodologies and requirements gathering and including business process mapping

• Strong Business Analysis experience

• Strong SQL experience

• Ability to translate business needs into system specifications, familiar with agile framework and processes-Epic, Feature and Story, creation processes

• Experience working with cross functional project teams

• Excellent critical thinking, process analysis and mapping skills (Visio, Lucid)

• Strong collaboration, influencing, and listening skills

• Good oral and verbal communication skills o PMI-PBA or CBAP (in good standing) or CAPM (in good standing)

o Agile Practice Certification – CSM or AAC

o Building or Construction experience

o data migration experience