General Manager

Job Duties

General Manager Mankato, MN

$60k - $65k per year

PAY TRANSPARENCY

$60,000 - $65,000 base salary range + bonus potential.

The General Manager is the leader of the Potbelly shop. They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our team members and customers, too.

What's In It For You**:

Competitive pay with performance-based annual raises!

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

If hired, you must meet and maintain all eligibility requirements to qualify

What you bring to the table:

You are at least 18 years of age

Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred

You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification. After 2 unsuccessful attempts to pass, you will no longer be eligible for a Leader role

A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment

You have strong written and verbal communication skills

You enjoy problem-solving

You have open availability

You're able to maintain deadlines and prioritize while running an effective shift

You have strong organizational skills and the ability to multitask

Comfortable working in a bustling kitchen environment (knife skills are a big plus!)

You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

You are able to build and develop strong teams and handle conflict resolution

You have strong interviewing skills

You're able to write effective schedules and maintain labor goals

You have Microsoft Office skills

You have a strong business acumen

You have the ability to understand and interpret financial reports

You're able to stand/walk for 8-9 hours or as needed

You have the ability/stamina to work a minimum of 45 hours per week

You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally

Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment

Job Duties and Functions:

Train, coach, and develop all shop team members to realize their potential

Assess staff abilities. Create and implement effective development plans

Interview, select and hire great people who represent Potbelly Values

Develop and maintain Good Vibes culture that fosters strong attraction & retention

Effectively schedule Associates, Certified Trainers and Shift Leaders

Update communication board with critical shop information

Hold regular meetings with key shop staff

Effectively delegate tasks to team and ensure a high standard of execution

Ensure all security procedures are followed

Ensure back-of-the-house procedural standards are met

Count drawers and follow proper daily cash handling procedures

Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes

Control cost of goods, variances and inventories within the shop

Create a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in the community, the school and local business, social and not-for-profit activities

Control assigned P&L line items

Must spend 80-90% of time on the shop floor in the Front of the House

Ability to maintain deadlines and prioritize while running an effective shift

Comply with health and safety standards for food, cleanliness and safety

Effectively handle customer complaints/issues

Other duties as assigned

Disclaimers

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.

If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact [email protected].

Application Deadline: Applications must be submitted by 10/26/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

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Position Information

Company: Potbelly Corporate

Position: General Manager

Status: Full Time

Base Salary Range: $60,000.00 - $65,000.00/yr

Shift: First (Day), Second (Afternoon), Third (Night)

Req #: 11125818

Date Posted: September 09, 2026

Location: 1859 Madison Ave, Mankato,

US,

MN,

56001

Job Category: Management

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

None

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$60,000.00 - $65,000.00 / Annually

Postal Code

56001

Job Type

Full Time

Place of Work

On-site

Requisition ID

65ceedcb-5737-413d-befd-c9f3f0f9b10e

Job Benefits

Not specified