Program Aide (Overnight)

Description

We are looking for a dependable Program Aide (Overnight) to support front desk operations and client services for a community-based housing program in California. This Long-term Contract position is ideal for someone who is calm under pressure, attentive to detail, and committed to creating a welcoming and safe environment during weekend overnight coverage. The person in this role will balance reception duties with facility support tasks while providing respectful service to visitors and clients.

The shifts are Friday 11:30pm into Saturday 7:30am and Saturday 11:30pm into Sunday 7:30am.

Responsibilities:

• Welcome guests, residents, and visitors at the front desk while maintaining a detail-focused and supportive presence throughout the shift.

• Manage incoming deliveries, sort and distribute mail, and coordinate the handling of packages and donated items.

• Assist with client movement in and out of the facility, including check-in and check-out activities and general overnight support.

• Enter and update routine information accurately in internal records and other basic administrative documents.

• Step in during staff breaks or meal periods to help maintain smooth daily operations and uninterrupted front desk coverage.

• Perform scheduled rounds inside and outside the property to monitor the site and promote a secure environment.

• Observe program guidelines, address concerns appropriately, and document notices when rule enforcement is required.

• Receive food deliveries and other essential items, ensuring they are brought in and directed to the proper area.

• Provide courteous customer service at all times, including visitor screening procedures when applicable.

Requirements • At least 1 year of experience in administrative support, reception, customer service, or a similar front-facing role.

• Strong verbal and written communication skills with the ability to interact professionally with a wide range of individuals.

• Proven ability to manage multiple tasks efficiently and adjust priorities based on operational needs.

• Careful attention to detail and a consistent approach to completing routine responsibilities accurately.

• Basic proficiency with Microsoft Office applications and general data entry tasks.

• Ability to work collaboratively as part of a team while also handling responsibilities independently during overnight coverage.

• Comfortable working in an environment that supports individuals in contract housing or community-based services. TalentMatch®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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