Digital Support Analyst ll

We are so glad you are interested in joining Sutter Health!

Organization: SHSO-Sutter Health System Office-Valley Position Overview: Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma.

• Associate's degree in Computer Science, Information Technology, or related field

TYPICAL EXPERIENCE:

• 1 year recent relevant experience

SKILLS AND KNOWLEDGE

• Is proficient in architecture, design, development, and ongoing support to the assigned application

Job Shift: Day/Evening Schedule: Full Time Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $38.55 to $57.83 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.