Senior Digital Strategy & Experience Program Management Specialist

Senior Digital Strategy & Experience Program Management Specialist

Company: The Boeing Company

Boeing Global Services (BGS) is looking for Senior Digital Strategy & Experience Program Management Specialist to join our team in Plano,TX. In this senior role, you will lead the development and implementation of strategic digital initiatives that drive Boeing's digital transformation. Leveraging your extensive experience in project management, program management, customer experience, research, and analytics, you will shape and execute a comprehensive digital strategy. As a key member of Boeing Global Services, you will collaborate with cross-functional teams to deliver a seamless and exceptional customer experience across all stages and touchpoints of the customer journey.

Position Responsibilities:

• Oversee the development and execution of high-impact digital strategies that align with organizational goals and enhance customer engagement.
• Drive data-driven strategies and AI solutions to enhance business performance and innovation. They will analyze trends and collaborate with teams to support informed decision-making.
• : Manage complex technical projects, utilizing project management methodologies (e.g., Agile, Scrum) to ensure timely delivery, quality assurance, and adherence to budget constraints.
• Work closely with various teams, including IT, engineering, marketing, and operations, to ensure alignment and integration of digital initiatives.
• Champion human-centered design principles to ensure that digital solutions meet customer needs and exceed expectations.
• Analyze customer feedback, quantitative data, and market trends to inform strategic decisions and drive continuous improvement in digital solutions.
• Identify potential project risks and develop mitigation strategies to ensure project success and stakeholder satisfaction.

Basic Qualifications (Required Skills/Experience):

• Minimum of 8 years of experience in digital strategy, product management, or user experience design, with a strong emphasis on technical project management.
• Proven track record of successfully leading digital transformation projects and initiatives, particularly in a technical environment.
• Strong analytical and strategic thinking skills, with the ability to translate insights into actionable strategies.
• Excellent communication and interpersonal skills, with experience in engaging and influencing stakeholders at all levels.

Preferred Qualifications (Desired Skills/Experience):

• Bachelor’s degree in Business, Economics, Finance, Marketing, Design, IT or a related field
• Master’s degree
• Scaled Agile SPC, LPM certification(s)
• PMP certification
• OCM certification(s)
• Professional services/consultancy experience
• Experience leading SAP, Salesforce, Adobe, AI, or Big Data initiatives
• Aviation & Defense experience

Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $139,000 - $237,600

Language Requirements: Not Applicable

Education: Not Applicable

Relocation: Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

Safety Sensitive:

Security Clearance: This position does not require a Security Clearance.

Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program This position is not contingent upon program award

Shift: Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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