Operations Lead Day Shift

Job Description: ELG is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Your Role

• The Warehouse Lead role will be primarily responsible for assisting the Manager and
• Supervisor in planning and directing daily activities and workload of associates

What You’ll Do

• Provide support to Manager/Supervisor by contributing to labor allocation, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Drive workflow and daily production goals
• Work hands-on in the fulfillment center as needed
• Train, teach, and coach associates on department standard operating procedures as well as provide feedback to Manager/Supervisor as applicable
• Comprehensive utilization of warehouse systems including the RF scanner, User Interface, or handwritten log as applicable
• Must be proficient in departmental processes as applicable to your assigned area
• Responsible for knowing all aspects of the department Interact with internal areas as needed for problem resolution and troubleshooting
• Ability to work in both, office and warehouse environment
• Communicate vendor and processing issues to leadership team
• Communicate with fellow associates on shared assignments
• Verify accuracy per SOP, and record/communicate discrepancies
• Attend department meetings and provide training needs/updates
• Flex as needed to other job assignments directed by management team within the facility
• Adhere to NM Safety standards
• Capable of working in a team environment, and in various departments across the facility
• Distribute work to associates within department and/or area as directed by Manager, Supervisor
• Focus and remain on task in a fast-paced environment to meet our customers expected level of service

What You Bring ESSENTIAL ABILITIES, SKILLS AND EXPERIENCE

• High School Diploma
• Previous Manager/Supervisor experience or achieving results through others
• Support in monitoring and maintaining daily and weekly reports
• Be flexible to work overtime as dictated by the business
• Requires a high attention to detail, strong organizational skills and ability to multitask
• Ability to work independently
• Proficient with PC applications such as Excel/Word/PowerPoint/Outlook/Teams
• Excellent communication skills, verbal and written

PHYSICAL DEMANDS

Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. The employee may be required to occasionally stoop, bend, or kneel. Requires standing and walking for the duration of a scheduled shift up to 12 hours, apart from scheduled breaks and lunches.

About Us As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and thoughtful services enabled by our investments in data and technology. Through the expertise of our team members, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Bergdorf Goodman, Neiman Marcus and Saks.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

As a woman-co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, ELG is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and were showing up as your full and authentic self is encouraged. We are committed to providing reasonable accommodation during our Talent Attraction process. If you have a disability and need assistance or accommodation, please email us at

[email protected].

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].

Salary Range $17.05 - $21.32* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.