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VCS Operations Lead - Syracuse NY

Veterans Health Administration

Syracuse, NYFull-time$19.37/hrPosted 2w ago

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At a glance

Compensation
$19.37/hr
Location
Syracuse, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The VCS Operations Lead will manage cash handling, inventory, and customer service functions for the Veterans Canteen Service in Syracuse, ensuring accurate financial records, proper stock management, and high-quality service while supporting the organization’s mission to serve veterans.

Skills & qualifications

RequiredNice to have

Skills

Microsoft WordMicrosoft ExcelPOS SystemsCash Handling

Qualifications

Minimum 1 Year Direct Food/Retail Supervisory ExperienceMinimum 3 Years Customer Service ExperienceExceptional Verbal and Written Communication SkillsCurrent Valid REAL ID RequiredSelective Service Registration Required for Eligible MalesSubject to Background/Security InvestigationOne-Year Trial Period Condition of Employment

Full job description

Summary

Are you looking for a better work-life balance and opportunities to grow? Join an excellent organization that puts Veterans first for a fulfilling career! Since 1946 Veterans Canteen Service (VCS) has delivered the VCS benefits to millions of Veterans enrolled in the Department of Veterans Affairs (VA) Healthcare system, the largest Healthcare system in the United States.

Duties

Major Duties: Controls, accounts for and secures all cash stored in the canteen safe as well as all safe transactions involving petty cash, change funds, withdrawals of funds, coupon transactions, etc. Accounts for and verifies all withdrawals and deposits of funds. Reviews all sales journals and conducts regular reconciliations of all accounts. Preparation of merchandise, food or supply purchases orders; verifying invoices; and maintaining accurate records of merchandise, food and supplies in-stock inventory. Maintaining facilities appearance, merchandise/food displays and presentation; stocking and restocking shelves; confirming basic stock list (BSL) status; reporting unexplained losses/shortages of cash, funds or assets. Providing floor coverage as necessary to maintain quality customer service; filling in for associate breaks/leave or other required circumstances. Requirements

As a Condition of Employment for accepting this position, you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - Your performance and conduct - The needs and interests of the agency - Whether your continued employment would advance organizational goals of the agency or the Government - Whether your continued employment would advance the efficiency of the Federal service Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment include: -Selective Service Registration is required for males born after 12/31/1959. -Subject to background/security investigation. Qualifications

Requirements for Consideration: Minimum of 1 year of direct food/retail supervisory experience Proficient computer skills using Microsoft applications (Word, Excel, etc.) Experience with POS Systems Minimum of 3 years customer service experience. Exceptional verbal and written communication skills. A current, valid REAL ID is required to work at Veterans Canteen Service.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. NOTE: A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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