Marriott Vacations Worldwide logo

Pre Arrival Team Lead

Marriott Vacations Worldwide

Phoenix, AZFull-timePosted 1 day agoStill listed today

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this.

Don't just apply. Show up ready.

Olive works from this exact posting.

At a glance

Compensation
No compensation found
Location
Phoenix, AZ
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Marriott Vacations Worldwide seeks a Marketing Coordinator Lead to assist owners and guests with experiences and events, providing scheduling, feedback, sales presentations, and high‑level service to exceed goals while ensuring eligibility and guest satisfaction.

Skills & qualifications

RequiredNice to have

Skills

Sales ExperienceCustomer ServiceTelemarketingConciergePhysical Stamina

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Marketing Coordinator Lead, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Marketing Coordinator Lead, a typical day will include:

  • Acts as team lead and assists with scheduling needs.

  • Provide feedback to managers regarding individual performances, recommend any additional training needed.

  • Schedules sales presentations and manages customer expectations.

  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

  • Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.

  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Marketing Coordinator Lead:

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

  • Available to work a flexible schedule to include weekends and holidays.

  • Concierge, telemarketing and/or sales experience preferred.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Similar jobs, posted recently

Open roles like this one, listed in the last 30 days.

You've read the whole posting — now see how you match it.

Evaluate my fit