Coordinator - Events and Promotions

Responsibilities:

• Responsible for assisting with the daily set-up, execution, and related emcee functions of daily casino prize giveaway promotions.

• Promotes the company’s products, services, events, and promotions via public address system.

• Educates players in the understanding, application, and usage of the company’s Rewards card to include its benefits.

• Interacts with all casino customers relating to all promotional events.

• Responsible for assisting with all paperwork and accountability.Executes property promotions and special events.

• Responsible for assisting with greeting all guests.

• Responsible for assisting with the emcee functions of weekly slot tournaments as assigned.

• Responsible for maintaining daily procedures regarding the Players Club members which includes, discerning appropriate identification, filing and record keeping.

• Responsible for assisting with maintain and balancing a cash drawer.

• Responsible for assisting with coupons and newspaper promotions regarding gaming specials and promotions on property.

• Responsible for making public announcements or special announcements.

• Responsible for assisting with direct mail inquiries to include updating customer account information and related duties.

• Assists with the resolution of player complaints and problems.

• Assists with promotional item implementation, distribution, and redemption.

• Reports customer problems to other appropriate department for resolution.

• Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.

• Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.

• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).

• Always follow the Company Service Standards model.

• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.

• Other duties may be assigned at any time.

Work Environment:

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

• 401(k)

• 401(k) matching

• Medical, Dental, & Vision insurance

• Flexible spending account

• Employee assistance program

• Employee discounts

• Free parking

• Life insurance

• On-the-job training

• Paid time off

• Tuition Reimbursement

• Hourly $17.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.