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Operations Supervisor

Gap Inc (Gap/Old Navy/Athleta)

Remote · USFull-timePosted 2w agoStill listed 2w ago

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At a glance

Compensation
No compensation found
Location
Remote · US
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Operations Supervisor will meet people, cost, and service metrics while leveraging technology and innovation, motivating and coaching employees. They will be customer‑curious, improving experience and satisfaction through key merchandise, order throughput, accuracy, and service metrics, with a strong focus on people development.

Skills & qualifications

RequiredNice to have

Skills

Problem SolvingCommunicationCollaborationDistribution Center Knowledge

Full job description

About the Role In this role, you will be responsible for meeting the people, cost, and service metrics while utilizing the latest in technology and innovation while motivating and coaching employees. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.What You'll Do

  • Drive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting goals

  • Ability to enhance our working together platform by driving a high performing team through engagement of our employees

  • Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions

  • Embrace continuous improvement through agility, process development and positive change to identify best solutions

  • Act as employee advocate by adhering to open door policy, supporting policy and procedure and maintaining effective communication

Who You Are

  • Strong problem-solving, decision quality and implementation

  • Strong communication and interpersonal skills

  • Ability to build and sustain culture through the collaboration with team and/or business partners

  • Knowledge and understanding of work specific to distribution centers

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