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Manager, Sales Operations

Liberty Mutual

Boston, MAFull-time$106–197K/yrPosted todayStill listed today

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At a glance

Compensation
$106–197K/yr
Location
Boston, MA
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

The Manager, Sales Operations leads the Division Sales Operations team, overseeing sales, marketing, operational and administrative support to achieve production, operational and retention goals. They coordinate supervisor teams, partner with regional leaders, manage performance, and drive continuous improvement initiatives across the division.

Skills & qualifications

RequiredNice to have

Skills

Advanced ExcelPowerPointOneNoteInterpersonal SkillsOrganization SkillsCommunication SkillsPresentation SkillsProject ManagementTeam ManagementJudgmentRelationship BuildingInsurance Product Knowledge

Qualifications

Bachelor's Degree4+ Years Directly Related Work Experience2+ Years Supervisory Experience

Full job description

Manager, Sales Operations

Job Locations US-MA-Boston

ID 2026-262003 Position Type Full-Time Job Grade 17 Department 043D-02482 COMPARION MANAGEMENT AND SUPPORT Market US Retail Markets Minimum Salary USD $106,000.00/Yr. Maximum Salary USD $197,000.00/Yr. Travel 25% Recruiter Lauren McEwen Internal Application Deadline 10/9/2026 Referral Bonus Eligible? No

Description Candidate location within division preferred

Responsible for leading the Division Sales Operations team responsible for sales, marketing, operational and administrative support to Comparion sales leaders and sales agents in support of achieving production, operational and retention goals. Plans and coordinates the activities of the supervisor teams and ensures consistent delivery of support, tools and resources. Develops and maintains strong partnerships with regional leaders and communicates progress and updates as needed.

  • Responsible for managing Sales Support teams across the Division to ensure consistent delivery of services that meets or exceeds partner expectations.
  • Serves as primary connection point for Field Sales Support and the Division to ensure alignment around goals and initiatives around sales support activities. Partners closely with regional leaders to develop region or state specific strategies, and ensures appropriate manager and agent support structure.
  • Partners closely with Regional Marketing Managers to support execution of regional marketing plans, strategies and programs
  • Sets objectives, assigns and prioritizes work, provides coaching and feedback, manages performance as needed. Responsible for hiring, training and development, and performance management of Supervisors.
  • Monitors sales activity and supports Supervisors in developing strategies to improve effectiveness. Responsible for the rollout of new initiatives and providing guidance to teams.
  • Supports continuous improvement efforts by collecting and prioritizing suggestions from agency leadership. Prioritizes work appropriately to meet the needs of supported regions and offices.

Qualifications

  • Supports continuous improvement efforts by collecting and prioritizing suggestions from agency leadership.

  • Prioritizes work appropriately to meet the needs of supported regions and offices.

  • Highly effective interpersonal, organization, communication, presentation, and project management skills.

  • Ability to effectively manage a team and communicate expectations.

  • Ability to exercise judgment, manage competing priorities, and work with minimal direction.

  • Ability to establish and maintain relationships with partners and stakeholders.

  • Understanding of Comparion and/or sales distribution, results measures and how to drive those metrics.

  • Advanced skills in Excel, PowerPoint and OneNote preferred.

  • College education or equivalent training required, in addition to 4+ years directly related work experience, to include a minimum of 2 years of supervisory experience.

  • Ability to lead a team and effectively communicate operational procedures.

  • Must have strong knowledge of a variety of personal insurance products, plans and programs.

Employees may apply for a new role after completing 12 months of employment in their current position.

Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.

Travel 25%

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