C’est Bon Interviewer (Part-time WAE)

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

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The Office of Behavioral Health (OBH) is looking for qualified candidates to join the C’est Bon Team, a program designed to assess the quality of care within the Local Governing Entities (LGEs). The program includes a program monitor/supervisor and four interviewers. The interviewers are behavioral health peers and family members who assess the quality of care within the publicly supported behavioral health system by conducting person-to-person interviews with individuals receiving services. The data collected by the interviewers will be used to help meet the needs of both professionals and individuals by maintaining and promoting continuous quality improvement in the delivery of services to individuals.

The interviewer holds a WAE (When Actually Employed) position that requires flexible work hours and responsibilities, as well as extensive statewide travel. Interviewers work approximately 24 to 28 hours per week, not to exceed 1245 hours annually.

NOTE: This is a part-time WAE position that requires extensive travel to mental health clinics statewide.

OBH will provide a rental car, hotel room and meal reimbursement per Louisiana Travel Guide (PPM49) for work conducted outside of your official domicile.

• Excellent writing, reading and oral communication skills
• Excellent listening skills
• Computer skills
• Basic math skills
• Sensitive to ethnic, cultural and diagnostic differences
• Personal lived experience with the behavioral health system or family member of individual with lived experience
• High school diploma or equivalent
• Valid driver license with clean driving record
• Criminal background check
• Willingness to participate in statewide travel on a regular basis

Job Duties: (specific duties of the position will include but are not limited to)

• Conduct surveys with individuals receiving behavioral health services (50%)
• Compile data obtained from surveys of individuals (20%)
• Enter survey information into the data collection system (20%)
• Traveling to mental health clinics statewide (10%)

Position-Specific Details: Location: Office of Behavioral Health / Behavioral Health Clinical / Community Program / East Baton Rouge Parish Appointment Type: This position will be filled as an Unclassified Part-time WAE appointment;Please note When Actually Employed (WAE) appointments are temporary and may last up to a year. Employees can only work a total of 1,245 hours within a 12-month period. Cost Center: 3301010410 Position Number(s): 203186 & 203190 Compensation: $16.00 - $20.00 per hour

Please note: Individuals selected for peer support specialist positions with the Office of Behavioral Health must complete a background investigation. All candidates for employment must have, no less than 3 years prior to being considered for employment, satisfactorily completed any sentence or have been lawfully released from confinement, supervision, or probation imposed by a court for their most recent conviction for an offense as listed in Louisiana Revised Statute 40:1203.3. For more information regarding this requirement, please contact Brianda Zapien-Vargas at [email protected].

How To Apply No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information: For more information, contact Brianda Zapien-Vargas at [email protected] with OBH; or Shea Malbreaugh with Human Resources [email protected] LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.