Program Analyst

Summary

This position is located in the U.S. Department of Labor (DOL), Employment and Training Administration (ETA), Office of Apprenticeship (OA), within the Division of National Systems Building. The role supports the Division by leading and contributing to policy development, conducting analyses, and advising management on complex policy and operational issues. This position is inside the bargaining unit.

Duties

Responsibilities include coordinating and managing requirements under the Paperwork Reduction Act (PRA); supporting A-123 activities; and assisting with Government Accountability Office (GAO) and Office of Inspector General (OIG) audits. The position also prepares and manages timely, accurate responses to Congressional inquiries. For Series 0343 - GS-13: Develops, analyzes, and evaluates new or modified program/management policies, regulations, goals, or objectives. Plans and leads short- and long-term strategic projects that support Office of Apprenticeship policies, procedures, priorities, and operations. Establishes goals, objectives, timelines, and milestones. Drafts and/or modifies policy and technical assistance tools and informational documents intended to facilitate apprenticeship compliance and modernization efforts, such as compliance checklists, policy analysis documents and backgrounders, standard operating procedures (SOPs), bulletins, desk aids, fact sheets, reference guides, manuals, and Web and educational materials. Uses judgment in researching regulations, and in determining the relationship between guidelines and organizational efficiency, program effectiveness, and/or employee. Evaluates the regulatory and programmatic sufficiency of submissions made to DOL by external entities in connection with the establishment of apprenticeship programs, networks, and regulatory and oversight bodies, and determines whether granting registration or recognition status to such outside entities is appropriate. Provides timely and effective technical assistance in response to policy inquiries submitted by public and private stakeholders on apprenticeship-related topics, and providing superior customer service to such individuals. Conducts periodic surveys of administrative and program support activities to determine compliance with applicable regulations and procedures. Evaluates and advises on organization structures, methods, and procedures. Analyzes management information requirements. Provides timely and effective technical assistance in response to policy inquiries submitted by public and private stakeholders on apprenticeship-related topics, and providing superior customer service to such individuals. Develops technically accurate informational materials, policy guidance, speeches, talking points, and briefing materials for management on apprenticeship topics that are consistent with the policy approaches and priorities of the Administration. Qualifications

For GS-13: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-12 in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicant must meet All examples of the specialized experience as described below. Conducted research on directives, regulations, and legislation, and developed or revised policy products such as regulations, guidance, circulars, SOPs, bulletins, desk aids, fact sheets, and manuals. Developed clear, technically accurate materials such as policy guidance, speeches, talking points, briefing documents, and analytical reports to communicate complex information to leadership, stakeholders, and the public, ensuring alignment with organizational priorities. Provided timely and effective technical assistance to public and private stakeholders by explaining program/policy requirements, responding to inquiries, and supporting implementation or compliance activities. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC, WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do NOT copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Education

There is no education substitution for this position. How You Will Be Evaluated

Your evaluation will be based on how well you meet the qualifications outlined in this vacancy announcement, as demonstrated through your resume and supporting documentation. You may preview application questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/13066615 USA Hire You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. The information you provide may be verified by a review of your paid, unpaid, and volunteer, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) will be considered well-qualified if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review the eligibility questions to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation. Other Information

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATIONS, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit. For more information, click Telework Position Information. This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy. Based on agency needs, additional positions may be filled using this vacancy. The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information. The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions. All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.