(Graduated) Intern Academy Operations & Technology

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Team:

We are an international team of learning enthusiasts based across Germany, Spain, India, and the United States, united by a single mission: delivering high-impact learning experiences for our customers, partners, academic communities, and global users. From foundational concepts to advanced technical skills, our training covers everything learners need to successfully harness the power of Celonis.

Available 24/7 and completely free at academy.celonis.com, our platform serves over 200,000 registered learners across 200+ countries. Our commitment to world-class enablement speaks for itself—the Celonis Academy has been recognized with eleven prestigious Brandon Hall Excellence Awards for learning and development.

The Role:

As a Celonis Academy Operations & Technology Working Student, you will be at the heart of building and scaling next-generation learning experiences. In this high-impact role at the intersection of edtech, process automation, and applied AI, you will manage day-to-day LMS operations, resolve technical and content queries for learners, and build seamless automated workflows using Make and Celonis Action Flows. Beyond standard operations, you will take a hands-on role in scaling our processes by leveraging AI to design, deploy, and operationalize agentic workflows that will shape the future of the Celonis Academy.

The work you’ll do:

• Learner Support: Deliver timely, high-quality technical and content support to help learners navigate the platform and become Celonis experts.

• LMS Administration: Administer, configure, and maintain our Learning Management System to ensure seamless learning paths and platform stability.

• Workflow Automation: Design, build, and optimize automated process flows using Make and Celonis Action Flows.

• Agentic Process Innovation: Identify operational bottlenecks and apply AI tools/agents to automate routine tasks, driving the Academy's transition toward AI-driven operations.

The qualifications you need:

• Enrolled or just graduated in / from a Bachelor's or Master’s program in Computer Science, Data Analytics, Engineering, Business Informatics, or a related field.

• Passion for automation and low-code/no-code platforms (prior experience with Make, Zapier, or Action Flows is a strong plus).

• Basic knowledge or understanding of APIs.

• Strong curiosity about AI, LLMs, and agentic workflows, with a desire to apply them in real-world business environments.

• Excellent problem-solving skills and a learner-first mindset.

• Break down and convey complex topics in an intelligible way for different target audiences

• Strong written and verbal communication skills in English (working language).

What Celonis can offer you:

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.

• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.

• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.

• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.

• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.

• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.

• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.

• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.

• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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