Sr. Operations Engineer

Job Description

Insight Global is seeking a Sr. Operations Engineer to join a premier law firm client. The sr. engineer will be responsible for maintaining and improving the firm's enterprise infrastructure across both on-premises and cloud environments. The role will focus on operational excellence, infrastructure reliability, automation, and supporting strategic technology initiatives.

Day-to-day responsibilities may include the following:

• Support the operation, maintenance, and continuous improvement of the firm's IT infrastructure and enterprise systems
• Manage and maintain on-premises and cloud environments, including servers, applications, virtualization platforms, and supporting infrastructure
• Partner with IT leadership to develop and enhance operational strategies, standards, policies, and best practices
• Design, implement, test, and maintain backup and disaster recovery solutions to ensure business continuity
• Monitor system health, collect operational metrics, and identify opportunities for performance, reliability, and security improvements
• Collaborate with internal teams and stakeholders to troubleshoot and resolve complex infrastructure, software, and hardware issues
• Research, evaluate, and recommend emerging technologies that improve operational efficiency and service delivery
• Participate in a rotating 24/7 Tier 3 on-call support schedule for critical incident response and escalation management

This is a full-time position that can sit fully remote in one of the following states - MA, ME, NH, CT, NJ, NY, FL, IL, VA. Working EST hours (9am-5pm EST).

Compensation - $175k-$215k base salary Exact compensation may vary based on several factors, including geographic location, skills, experience, and education.

Skills and Requirements

• 8+ years of operations engineering experience supporting business-critical IT infrastructure within an enterprise environment
• Strong expertise in cloud infrastructure, virtualization, hyperconverged technologies, networking, and enterprise systems administration
• Experience automating system deployment, configuration, and management using PowerShell, Python, or similar scripting languages
• Hands-on experience supporting Microsoft 365, Active Directory, Windows/Linux servers, backup and disaster recovery solutions, and enterprise monitoring tools
• Bachelor’s degree in Computer Science or a related technical field is preferred, or an equivalent combination of education and experience.
• Microsoft, cloud, and networking certifications

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].