IT Field Technician

Job Description

Insight Global is seeking an IT Field Technician to support a large power plant project in Homer City, PA. This role will provide onsite and offsite IT support for project teams during construction and commissioning phases. The ideal candidate should be passionate about technology, adaptable, and ready to wear many hats in a dynamic project environment. You will deliver hands-on support across multiple locations, ensuring smooth technology operations throughout the project. Daily tasks include troubleshooting and repairing laptops, tablets, and mobile devices, setting up workstations, and providing comprehensive support to team members as needed. You’ll perform basic network troubleshooting, including cabling and device setup, and coordinate with security teams to maintain physical and access security. Additionally, you’ll manage IT service requests through Kiewit’s internal system, support equipment procurement and inventory management, and collaborate closely with project teams to resolve issues or escalate when necessary. This role requires flexibility, adaptability, and a proactive approach to supporting the project. This position can pay between $25-$30/HR based on experience.

Skills and Requirements

• Strong interest in technology and willingness to learn, with the ability to quickly adapt to internal systems and tools.
• 2+ years of experience troubleshooting IT hardware and software issues, including basic network troubleshooting.
• Excellent communication and problem-solving skills to work effectively with team members.
• Flexible and adaptable to changing project needs in a dynamic environment.
• Experience supporting Windows and macOS environments.
• Familiarity with ServiceNow or similar IT ticketing systems.
• Proficient in network connectivity troubleshooting and peripheral device setup (printers, docks, AV, etc.).
• Understanding of basic networking concepts (switches, cables, patching). Experience in IT support or field services

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].