Court Support Manager - Outpatient Services - Health Professional IV

This position is open to current Colorado residents only.

Civil and Forensic Mental Health services (CFMH) operates Colorado’s two mental health hospitals, the Forensic Services Division, the Division of Mental Health Transitional Living, and now the Outpatient Services Division (OSDV). The office provides a continuum of mental health care for both Civil and Forensic clients. Civil clients are individuals who are committed by a civil court into the care of the Colorado Department of Human Services because they have serious and persistent mental health conditions. Forensic clients include those who are charged with a crime and have a mental or developmental disability that prevents them from assisting in their own defense or rationally understanding the criminal court proceedings, and those who have been charged with a crime but found not guilty by reason of insanity. CFMH works across the legal system to provide evaluations, treatment and case management for these clients. Outpatient Services is the newest part of this continuum, working to support clients stepping down or being diverted from hospitals and jails, and giving them the care they need in the community.

Through our core values listed below, Outpatient Services staff is committed to:

• Individual dignity and respect
• Person-centered, evidence-based care
• Trauma-informed recovery
• Multidisciplinary collaboration
• Diversity and inclusion
• Strong family and community partnerships

Weekly Hybrid Working Arrangements Minimum 2 days in the office and Maximum 3 days of remote work Monday - Friday 8:00 AM to 5:00 PM This position will comply with the Civil and Forensic Mental Health - Outpatient Services current working arrangements. Please note: Work arrangements are subject to change at any time.

What you'll be doing:

Court Work Lead with Coordination and Patient Advocacy:• Leads work with courts on behalf of the Division, current clients, as well as clients being actively referred intoOSDV.

• This includes leading the Division’s physical presence in courts, contact with clients and prospective clients, coordination and involvement with the treatment team, close working collaboration with the utilization review team, and engagement with DAs, PDs, and others involved in the criminal legal system related to court and client needs.
• This will include leading Division preparation of certification documents and meeting deadlines for certifications, leading active advocacy for clients as they are deemed appropriate to have certifications removed, leading advocacy for clients to support movement into outpatient level of care, and leading support for the treatment team as liaison and pacesetter.
• Will drive to and from courts, jails, hospitals, and other locations, as needed.
• May travel to attend training, court hearing, transport patients to appointments and other related activities.
• Lead worker over 2 FTE; this position trains the staff, provides regular feedback about work product and provides input on performance plans and evaluations.

Care Coordination Lead:• Leading the work of care coordination of OSDV clients, including leading the work of clients moving into and out of Outpatient Services, working with transition planning, coordinating care, and aligning this work with court activities and advocacy by coordinating internally and externally with clinical teams, leadership, and others, leading this to comply with and respond to court orders..

• Works closely internally with UM, Quality, and Leadership to support the client’s successful transition into and from their episode of care, ensuring that there is continuity in support, medications, and alignment with the Court process, as it applies to the individual client.

Documentation:• Document in approved electronic database for all individual and group sessions in approved Clinic format.

• Group documentations must be individualized, reflecting how each client participated in each group session.

• All documentation must be completed in no more than 5 business days, including day of treatment provision.

• Document incident reports as indicated, in no more than 24 hours. Document calls to guardians and client managers.

Other Duties as Assigned:

• Other duties as assigned include ad hoc activities, in-clinic crisis response, group therapy coverage, milieu support, etc.

Seven (7) years of experience providing behavioral/mental health services as a social worker, psychologist, behavioral health professional or social service professional field. OR Education and Experience: A combination of education in psychology, social work, behavioral health, social services or a related field and/or experience providing behavioral/mental health services as a social worker, psychologist, behavioral health professional or social services professional equal to seven (7) years. Special Qualifications: Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapy (LMFT) or Licensed Psychologist (LP).

Preferred Qualifications:

• Experience with individuals with serious mental illness

• Experience with the criminal legal system, courts, and/or 27-65 and BHA rules for involuntary treatment.

• Experience with or deep knowledge of mental health treatment and processes.

• Bilingual in Spanish, preferred.

Conditions of Employment:

• Full background check and reference check required

• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

• Motor Vehicle Check , if the employee will drive a state-owned vehicle, either in an on-going capacity while performing their normal day-to-day job duties OR on occasion for training/meetings/client visits/etc.

• Must possess a valid, non-restricted Colorado Driver’s License or an non-restricted U.S. Driver's License for positions within 30 miles of the CO state border

• Out-of-State Driver’s License holders must obtain a valid, non-restricted Colorado Driver’s License within 30 days of employment start date.

• Other Conditions of Employment specific to Program

• Current/Valid and unrestricted US Driver’s License

• Use, Handling, or Exposure to hazardous materials – Explain: May be exposed to bodily fluids or caustic chemicals

• May travel to attend training, court hearing, transport patients to appointments and other related activities.

• 2-step TB (tuberculosis) screening is required of all new employees upon hires

• Annual influenza vaccination

• Other vaccinations as required by the State of Colorado

• This position will drive a state fleet or non-state fleet vehicle for State business purposes.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

• Disclose that information on the application.

• Explain why the prior termination or resignation should not disqualify you from the current position.

• Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation:Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:
• Relevant years of state service experience.

Minimum Qualification Screening Process:A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached." You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated. Comparative Analysis Process –

Structured Application Review:After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing. Your Work Experience/Job DutiesDocument your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications. If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions: Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights:You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must be deliver the official appeal form to the State Personnel Board:

• By email ([email protected]), or

• Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

• Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

• Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

• How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process

About Us & BenefitsIf your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA AccommodationsCDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected]. EEO StatementThe State of Colorado is an equal opportunity employer We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Additional Support For Your ApplicationToll Free Applicant Technical Support If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.