Public Utilities Specialist (Customer Account Executive)

Summary This position is located with Bonneville Power Administration (BPA), Program Marketing (PEM) organization within Energy Conservation (PE), Power Services organization (P). A successful candidate in this position will manage BPA's long-term resource acquisitions, be the principal representative for BPA working on strategies and transactions with assigned customers, and maintain working relationships with management, internal counterparts and external entities. Responsibilities As a Public Utilities Specialist (Customer Account Executive), you will: Non-supervisory management of support staff by assigning tasks and managing the execution of those tasks to support BPA's implementation, commercial contracting, contract management and execution process. Maintain signatory responsibility for the Energy Conservation Agreements (ECA) with delegated authority up to $25 million. Coordinate the implementation and administration of Power ECA agreements for the purpose of adherence to BPA and customer requirements. Provide proactive customer outreach, responsive customer support, leadership of all customer service functions, and advocacy on behalf of the customer to the broader Energy Conservation Marketing team, the Energy Conservation department, Power Services organization and to BPA. Evaluate market opportunities, develops products offerings and makes products available to targeted customers. Represent BPA's policy positions at various external meetings and participates on regional committees as appropriate to represent BPA's interests. Requirements Conditions of Employment In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully. Key Requirements: You must be a United States Citizen. This employer participates in the e-Verify program. Males must abide by Selective Service registration requirements. You will be required to report in person to the official duty location. Conditions of Employment: Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually. Qualifications SPECIALIZED EXPERIENCE REQUIREMENTS A qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience is defined as: 1) Supporting utility customer accounts by evaluating load characteristics such as service territory make up, end-user type or identifying energy conservation program needs; 2) collaborating with cross-functional teams to design, implement, and support energy conservation programs or long-term demand-side acquisition strategies; and 3) creating and maintaining working relationships with management, internal counterparts and external entities such as; utility customers or local and regional energy conservation organizations to achieve conservation program goals. There is no substitution of education for experience at the GS-13 grade level. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Education There are no specific education requirements or substitution of education for experience for this position. Additional Information This job opportunity announcement may be used to fill additional similar vacancies across DOE EEO Policy: USAJOBS Help Center | Equal employment opportunity policy Reasonable Accommodation Policy: Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. USAJOBS Help Center | Reasonable accommodation policy Reasonable Accommodation for USAHire: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Veterans Information: USAJOBS Help Center - Veterans Veterans and persons with disabilities are encouraged to apply. Telework: https://www.opm.gov/telework/ Selective Service Registration: http://www.sss.gov/ - Who must register: https://www.sss.gov/faq/#who-needs-to-register Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations. BPA strives to ensure a safe and positive work environment. We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.?