Supervisory IT Specialist

Summary

This position is in the Department of the Chief Information Office, Product Development Office (PDO), Mission Support Systems Division (MSSD). MSSD develops, delivers, and supports case and client management systems for the federal Judiciary, including the probation and pretrial services offices.

Duties

The Supervisory Information Technology Specialist serves as the Probation and Pretrial Services Branch Chief within the Mission Support Systems Division (MSSD) in the Product Development Office (PDO). The position provides comprehensive, end-to-end oversight of the design, development, implementation, integration, and operation of the judiciary's mission-critical probation and pretrial services case management systems, including the transition from established legacy systems to modernized environments. The incumbent ensures that product goals and strategies remain aligned with the broader mission and established organizational priorities. This position reports to the MSSD Chief. Duties include, but are not limited to: Leads and oversees all activities related to the Probation and Pretrial Services Branch's suite of applications and effectively executes Senior Product Manager functions. Works with organizational leaders and product teams to translate business and user needs into requirements, define product vision, establish priorities, and support effective product planning and development. Reviews and evaluates product proposals, solutions, and strategies and authorizes implementation in alignment with organizational priorities. Keeps division leadership and key stakeholders informed of product activities, progress, risks, and outcomes. Develops and oversees product roadmaps, priorities, and backlogs to support strategic objectives and delivery requirements. Engages directly with federal courts to gather user feedback and identify current and future business and product needs. Develops product implementation and communication strategies and works with operations and technical delivery teams to support effective product adoption. Conducts research and analysis of court operations, user needs, emerging requirements, and alternative solutions to inform product strategy and development. Represents PDO and communicates product value, capabilities, and strategic direction to executive leadership, courts, and other stakeholders. Performs other duties as assigned by the MSSD Chief or PDO leadership. Requirements

CONDITIONS OF EMPLOYMENT All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation. Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience must demonstrate ALL areas defined below: Managing large, enterprise-level information technology systems that incorporate diverse programming languages, technical resources, personnel, and active legacy systems in a mission-critical environment. Establishing and communicating technical standards and practices to development resources and management. Managing the implementation and support of new technologies serving a large user base. Planning, analyzing, and communicating complex technology initiatives and solutions in environments where system availability, reliability, and continuity are critical to mission and business operations. Desired Skills and Experience: Exceptional oral and written communication skills, with experience communicating effectively with diverse end users, divisions, and offices across the Administrative Office of the U.S. Courts (AO). Microsoft certifications. Experience developing applications using Microsoft Power Platform. Experience with DevSecOps practices and methodologies. Exceptional attention to detail and demonstrated problem-solving skills in highly visible, mission-critical environments. Experience managing projects and programs in an Agile environment.

Education

This position does not require education to qualify. How You Will Be Evaluated

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement. You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed. Other Information

The AO is an Equal Opportunity Employer.