FLORAL/DESIGNER

Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests. Provide customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Design and create floral arrangements and/or other items to fill customer orders.

• Greet customers, offer assistance, take and fill orders.

• Package orders cheerfully, effectively, safely and efficiently.

• Keep the department area clean and free from clutter.

• Keep merchandise and supplies in their proper areas.

• Provide good customer and associate relations.

• Maintain customer records and files properly.

• Assist customers in location and selecting items.

• Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.

• Assist in decorating and merchandising the department.

• Provide good customer and employee relations.

• Able to effectively communicate with customers and associates.

• Make a neat, clean impression on customers.

• Be prompt, tactful, calm, courteous, and professional in all interactions.

• Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Willing to work weekends and holidays.

• Effective written and verbal communication skills.

• Confidentiality regarding associate records is expected.

• Florist Transworld Delivery certification requires three years fulltime retail design experience or six years parttime retail design experience. Floral Design School equals six months fulltime retail design experience.

• Demonstrated aptitude for filling customer needs, and designing floral arrangements.

• Ability to make intelligent decisions quickly.

• Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.

Desired

• Past work record reflects dependability and integrity.