Assistant Manager, Copy, Regional Brand Creative, CCH - North America

Description

Responsibilities

Copy & Storytelling

• Write clear, compelling, on-brand copy across campaigns, ecommerce, CRM, paid and organic social, digital advertising, retail, and print.

• Concept ideas and messaging in partnership with art directors and designers, contributing to projects from brief through final execution.

• Bring the brand voice and tone to life consistently across every channel while adapting messaging appropriately for different audiences, platforms, and moments.

• Translate product benefits, claims, consumer insights, and business objectives into engaging, easy-to-understand consumer language.

• Write across a range of needs – from brand storytelling and campaign headlines to product copy, emails, social captions, promotional messaging, and detailed ecommerce content.

• Present concepts and copy clearly, articulate the thinking behind the work, and incorporate feedback thoughtfully.

• Expertly proofread copy throughout the development and approval process, ensuring flawless grammar, spelling, punctuation, accuracy, clarity, and consistency before final delivery.

Brand Stewardship & Collaboration

• Act as a steward of the brand voice, proactively identifying inconsistencies and helping maintain clear standards across touchpoints.

• Serve as a trusted final set of eyes, catching discrepancies across copy, claims, product names, terminology, punctuation, formatting, and messaging before work goes live.

• Partner closely with the Director of Copy, Creative team, Marketing, Online, Consumer Engagement, Product Marketing, Global Creative, Legal, and other cross-functional partners.

• Gather and reconcile information from multiple sources to ensure messaging is accurate, consistent, and complete.

• Be willing to dig – seeking out product details, claims, previous language, Global guidance, consumer insights, and other information needed to write confidently and accurately.

• Work closely with Legal and Global partners to navigate claims, feedback, and approvals while maintaining strong consumer-facing language.

• Connect the dots across projects and channels, flagging discrepancies and helping ensure consumers receive a cohesive brand story.

Planning & Ways of Working

• Manage multiple assignments and stakeholders across a fast-moving, high-volume workload.

• Balance larger campaign and concepting opportunities with the detailed daily writing and proofreading needs of ecommerce, CRM, social, and retail.

• Partner with Creative Operations and creative leads to meet deadlines and move work efficiently through review and approval.

• Take direction and feedback thoughtfully while also bringing a strong point of view and proactively offering solutions.

• Approach challenges with curiosity, flexibility, positivity, and a team-first mindset.

Innovation & Growth

• Stay connected to beauty, fashion, culture, language, social media, and emerging content trends.

• Bring inspiration, fresh language, and new storytelling ideas into the work while remaining grounded in the brand voice.

• Explore AI and emerging tools thoughtfully to support research, ideation, and workflow efficiency.

• Actively seek feedback and opportunities to strengthen conceptual thinking, writing, presenting, and brand knowledge.

Qualifications

Qualifications

• Exceptional writing, editing, and expert proofreading skills with mastery of grammar, spelling, punctuation, syntax, and usage.

• Meticulous attention to detail with a demonstrated ability to catch errors and inconsistencies across high-volume, consumer-facing content.

• Portfolio demonstrating beautiful writing, conceptual thinking, and the ability to flex across brand storytelling, product messaging, digital, social, and commercial content.

• 3–5 years of professional copywriting experience in-house or at a creative agency; beauty, skincare, cosmetics, fragrance, fashion, or lifestyle experience preferred.

• Strong understanding of brand voice with the ability to write consistently within an established tone while bringing freshness and originality to the work.

• Ability to distill complex information into clear, engaging, consumer-friendly language.

• Strong conceptual skills and enthusiasm for partnering with designers to develop ideas, not simply writing to finished layouts.

• Excellent research instincts with the curiosity and resourcefulness to find information, reconcile inconsistencies, verify details, and ask thoughtful questions.

• Strong communication and presentation skills with the ability to articulate ideas clearly and confidently.

• Comfortable partnering with Legal, Global teams, and multiple cross-functional stakeholders through review and approval processes.

• Highly organized with the ability to manage multiple projects, details, stakeholders, and deadlines simultaneously.

• Smart, articulate, collaborative, positive, low ego, and genuinely enjoyable to work with.

• Passionate about beauty, language, culture, and continuously improving their craft.

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].