Manager - Care Program - Strategy and Operations - Vaccines

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health Title: Manager, Care Program Strategy & Operations (Vaccine) Location: Remote/Virtual

Role Description: The Manager, Care Program Strategy & Operations (Vaccine) plays a critical role within Oak Street Health’s Population Health organization, supporting the design, implementation, and scaling of programs that improve patient health outcomes and advance value-based care objectives. This role focuses on vaccine strategy and execution, driving initiatives that improve immunization rates, close care gaps, and support preventative care delivery across the organization.

Serving as a key cross-functional leader, this individual partners closely with Population Health, Clinical Operations, Nursing, Providers, Patient Safety, Epic, and external healthcare partners to develop and implement innovative solutions that improve patient outcomes and operational performance. The role requires strong project management capabilities, stakeholder influence, and the ability to execute complex initiatives across multiple teams and partners.

This is a highly visible role responsible for bringing new ideas from concept to execution, including the development of pilot programs, evaluation of results, and scaling of successful interventions across Oak Street Health centers nationwide. The Manager will also support strategic partnerships and technical information exchange efforts to ensure accurate, timely, and actionable vaccine data is available to providers and care teams.

Core Responsibilities:

• Support the execution, optimization, and long-term strategy of vaccine and preventive care programs across Oak Street Health.
• Partner with field-based clinical teams and regional leaders to implement efficient workflows that improve immunization rates and patient outcomes.
• Collaborate with cross-functional stakeholders including Nursing, Providers, Clinical Operations, Patient Safety, Population Health, and Epic teams to design and deploy scalable solutions.
• Lead initiatives that improve bidirectional information exchange between Oak Street Health systems, Immunization Information Systems (IIS), national networks, and external healthcare partners.
• Develop, launch, and evaluate pilot programs from concept through implementation, creating scalable operational models for successful interventions.
• Apply strong project management methodologies to drive execution of complex, multi-stakeholder initiatives and technical implementations.
• Establish and monitor key performance indicators related to vaccine administration, care gap closure, data integration quality, and clinical outcomes.
• Support healthcare partnerships and vendors to enhance program effectiveness and improve population health outcomes.
• Analyze clinical and operational data to identify opportunities, remove barriers, and recommend strategic improvements.
• Communicate program performance, insights, risks, and recommendations to leadership and key stakeholders.

What are we looking for?

• 5+ years of experience in healthcare operations, population health, consulting, clinical strategy, healthcare technology, or a related field.
• Bachelor’s degree required.
• Demonstrated experience leading complex cross-functional projects from planning through execution.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Experience designing, implementing, and scaling operational or clinical programs.
• Exceptional stakeholder management skills with the ability to influence outcomes without direct authority.
• Experience supporting healthcare partnerships, vendor relationships, or external stakeholder engagement.
• Knowledge of healthcare interoperability, information exchange, clinical workflows, or healthcare technology solutions preferred.
• Experience with Epic and/or healthcare data systems preferred.
• Strong analytical and problem-solving skills with the ability to translate data into actionable operational strategies.
• Ability to thrive in fast-paced environments and navigate ambiguity with a proactive, solutions-oriented mindset.
• Excellent written, verbal, and presentation communication skills.
• Self-starter with a high degree of initiative, ownership, and follow-through.
• Commitment to company vision and mission.
• A flexible and positive attitude.
• High level of integrity and professionalism.
• U.S. work authorization.
• Someone who embodies being “Oaky”.

What does being “Oaky” look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health? Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours 40

Time Type Full time

Pay Range The typical pay range for this role is:

$66,330.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 03/31/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.