Product Owner / Business Analyst - Payments (FTE / Hybrid / In person Interview Pref)

Req ID: 391932

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Product Owner / Business Analyst - Payments (FTE / Hybrid / In person Interview Pref) to join our team in Charlotte , North Carolina (US-NC) , United States (US) .

Job Duties and Responsibilities:

• Engage directly with client stakeholders to understand business needs, clarify requirements, and provide functional guidance

• Conduct requirements elicitation sessions , workshops, and walkthroughs with business users and operations teams

• Translate client requirements into well-defined user stories , functional specifications, and acceptance criteria

• Maintain, prioritize, and refine the product backlog , ensuring readiness for upcoming sprints

• Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives

• Act as the primary point of contact for functional queries from development, testing, and client teams

• Review solution designs and ensure alignment with payments, cash management, and corporate banking workflows

• Collaborate with technology teams to validate upstream and downstream system integrations

• Support UAT activities , including test scenario definition, defect triage, and coordination with client users

• Analyze payment flows across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT , ensuring accuracy and compliance

• Work closely with risk and compliance teams to ensure alignment with Fraud, AML, KYC, and Sanctions requirements

• Provide regular status updates to clients and internal stakeholders on scope, progress, and risks

• Identify gaps, dependencies, and risks early and work with teams to drive resolution

• Continuously build and maintain strong product and domain knowledge to advise clients on best practices

• Support post-implementation activities, including production issue analysis and root cause support

Basic Qualifications:

• 8+ years of experience as a Product Owner and/or Business Analyst in Corporate Banking or Transaction Banking

• 5+ years of experience in requirements elicitation and analysis, including client workshops and stakeholder interviews

• 6+ years of hands-on experience working in Payments domain, supporting EMEA and North America payment schemes

• 5+ years of experience with Payments processing and messaging, including:

• SEPA, CHAPS, CHIPS, FEDWIRE, ACH

• SWIFT (MT/MX) and ISO 20022

• 4+ years of experience working in Agile delivery environments (Scrum/Kanban), including backlog management and sprint ceremonies

• 3+ years of experience collaborating with technology teams on system integrations, including upstream and downstream interfaces

• 2+ years of experience in a client-facing role, managing business stakeholders and cross-functional teams

• Strong experience using Agile tools such as JIRA, Confluence, or equivalent

Travel : This position requires 2 days in-office at the client Charlotte, NC office .

Degree : Bachelors in computer science or equivalent work experience

Nice to Have :

• Experience working on Payments Transformation or Modernization programs

• Exposure to ISO 20022 migration or coexistence initiatives

• Prior experience supporting tier-1 or global banks in Corporate or Transaction Banking

• Knowledge of SWIFT connectivity models (Alliance Access, Alliance Lite2, SCORE, MA-CUG)

• Experience with API-based integrations, microservices, or event-driven architectures

• Familiarity with real-time and instant payment schemes

• Exposure to regulatory or compliance-driven initiatives within banking

• Experience supporting cloud-based banking platforms or SaaS solutions

• Certifications such as CSPO, SAFe PO/PM, CBAP, or PMI-PBA

• Prior experience working in onsite–offshore delivery models

• Strong documentation skills using tools such as Confluence or similar knowledge platforms

#LI-NorthAmerica

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $87,720.00 - $131,580.00. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

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