Collections Specialist OOJ - 34917

Job Description A Collections Specialist, also known as a Collection Clerk or Agent, is responsible for managing and collecting overdue accounts receivable by contacting debtors, negotiating payment plans, and ensuring timely payments, while maintaining positive customer relationships.

Collections Specialist: Long Island, NY Pay Rate: $70 000-85 000

Our client is a mid-sized law firm with offices around the tri-state and Florida. They have an immediate need for a Collections Specialist, reporting into the Director of Finance. This position is hybrid (after an initial period of in-office training for approximately 4 weeks), located in their Long Island, NY office.

RESPONSIBILITIES

• Meet with and assist Billing Attorneys with collection efforts

• Contact clients for payment when directed by Billing Attorneys

• Review aged accounts receivable for invoices requiring follow up

• Follow up with Billing Attorneys on aged invoices and offer collection assistance

• Send payment reminders along with invoice copies

• Prepare and send collection letters when Billing Attorney agrees

• Perform accounts receivable write offs when applicable and approved

• Review e-billing web sites for invoice status and implement procedures for timely identification of e-billing rejections

• Analyze invoice deductions to inform/implement procedures to minimize in the future

• Maintain spreadsheets for Billing Attorneys of aged items/appealed items and deadlines

• Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department

• Ad hoc requests and special projects

Qualifications EXPERIENCE

• 4 year college degree

• 3+ years of collections experience

• Law firm or professional service experience a plus

• Experience with Aderant and e-billing websites a plus

• Proficient in Microsoft Excel and Word

PROFESSIONAL ATTRIBUTES

• Strong work ethic, self-starter

• Comfortable with technology and learning system functionality

• Customer service oriented

• Excellent interpersonal skills

• Attention to detail

• Quick learner

• Ability to multi-task and prioritize

• Strong communication and organizational skills

Why is This a Great Opportunity Hybrid work environment with great team. Fantastic benefits from day one.

OOJ - 34917