Manager, Copy, Regional Brand Creative, CCH - North America

Description

Brand Stewardship & Collaboration

• Serve as a trusted steward of the brand voice, proactively identifying inconsistencies and helping establish clear, repeatable standards across consumer touchpoints.

• Serve as a trusted final set of eyes, catching discrepancies across copy, claims, product names, terminology, punctuation, formatting, and messaging before work goes live.

• Independently partner with Marketing, Online, Consumer Engagement, Product Marketing, Global Creative, Legal, and other stakeholders to gather information, reconcile feedback, and move work forward.

• Gather and reconcile information from multiple sources to ensure messaging is accurate, consistent, and complete.

• Be willing to dig – seeking out product details, claims, previous language, Global guidance, consumer insights, and other information needed to write confidently and accurately.

• Partner closely with Legal and Global teams to navigate claims, feedback, and approvals while maintaining strong consumer-facing language.

• Connect the dots across projects and channels, flagging discrepancies and helping ensure consumers receive a cohesive brand story.

• Review and edit copy from other writers or partners as needed, ensuring consistency in brand voice, grammar, messaging, claims, and quality.

Planning & Ways of Working

• Manage multiple assignments and stakeholders across a fast-moving, high-volume workload, taking ownership of projects from brief through final delivery.

• Balance larger campaign and concepting opportunities with the detailed daily writing and proofreading needs of ecommerce, CRM, social, and retail.

• Partner with Creative Operations and creative leads to prioritize work, meet deadlines, and move projects efficiently through review and approval.

• Navigate multiple rounds of feedback and stakeholder input while maintaining clarity, consistency, and the integrity of the work.

• Take direction thoughtfully while bringing a strong point of view, asking the right questions, and proactively offering solutions.

• Approach challenges with curiosity, flexibility, positivity, and a team-first mindset.

Innovation & Growth

• Stay connected to beauty, fashion, culture, language, social media, and emerging content trends.

• Bring inspiration, fresh language, and new storytelling ideas into the work while remaining grounded in the brand voice.

• Explore AI and emerging tools thoughtfully to support research, ideation, and workflow efficiency.

• Continue to develop conceptual thinking, presentation, leadership, and mentorship skills while helping elevate the work of the broader team.

Qualifications

Qualifications

• Exceptional writing, editing, and expert proofreading skills with mastery of grammar, spelling, punctuation, syntax, and usage.

• Portfolio demonstrating exceptional writing, strong conceptual thinking, and experience owning copy across integrated campaigns, product storytelling, ecommerce, CRM, social, and commercial content.

• 5–7 years of professional copywriting experience in-house or at a creative agency; beauty, skincare, cosmetics, fragrance, fashion, or lifestyle experience preferred.

• Deep understanding of brand voice with the ability to protect consistency while bringing freshness and originality to the work.

• Proven ability to independently own projects from brief through final delivery while successfully navigating multiple stakeholders and rounds of feedback.

• Ability to distill complex product information, claims, and business objectives into clear, engaging, consumer-friendly language.

• Strong conceptual skills and enthusiasm for partnering with Art Directors and Designers to develop ideas, not simply writing to finished layouts.

• Excellent research instincts with the curiosity and resourcefulness to find information, reconcile inconsistencies, verify details, and ask thoughtful questions.

• Strong presentation skills with the confidence to articulate, defend, and evolve ideas in partnership with creative leadership and cross-functional teams.

• Ability to review and elevate the work of others while maintaining consistency in brand voice, accuracy, and quality.

• Comfortable independently partnering with Legal, Global teams, and multiple cross-functional stakeholders through review and approval processes.

• Highly organized with the ability to manage multiple projects, details, stakeholders, and deadlines simultaneously.

• Smart, articulate, collaborative, positive, low ego, and genuinely enjoyable to work with.

• Passionate about beauty, language, culture, and continuously improving their craft

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].