AR & Collections Specialist

Description We are looking for an AR & Collections Specialist to support the accounting team in Illinois. This Long-term Contract opportunity is ideal for a detail-focused individual who is comfortable working with receivables, payment activity, and customer outreach in a fast-paced environment. The person in this role will help keep account records current, resolve outstanding balances, and contribute to an efficient collections process while maintaining a strong service mindset.

Responsibilities:

• Maintain accurate and up-to-date account information in Oracle by reviewing records regularly and entering changes promptly.

• Contact members regarding overdue balances, request payment, and coordinate workable payment arrangements when appropriate.

• Apply incoming payments correctly and ensure all cash activity is recorded accurately within Oracle.

• Initiate account suspension actions for non-payment within required timeframes and document all follow-up activity in the appropriate system.

• Manage chargeback cases from start to finish for both credit card and ACH transactions, including research, documentation, and dispute follow-through.

• Drive collection efforts for monthly dues, entry fees, and IR and fuel-related balances to meet established aging targets.

• Communicate proactively with customers about delinquent accounts and provide clear updates on account status and next steps.

• Update member profiles with revised contact or payment information while preserving complete and accurate records.

• Handle a large volume of account activity and transactions while meeting deadlines and maintaining attention to detail. Requirements

• At least 3 years of accounts receivable experience, including hands-on use of Oracle and Microsoft Excel.

• Working knowledge of core accounting practices, payment processing, and collections procedures.

• Strong ability to investigate discrepancies, resolve issues, and maintain thorough supporting documentation.

• Effective verbal and written communication skills with the ability to interact professionally with members and internal teams.

• Demonstrated ability to stay organized, manage multiple priorities, and meet deadlines in a high-volume setting.

• Experience with data entry, record maintenance, and general computer-based administrative work.

• Customer-focused approach with a collaborative mindset and a commitment to service excellence.

The salary range for this position is $24.00 to $28.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .