Compliance and Claims Assistant

Tri-City Group is hiring for a Compliance and Claims Assistant for an immediate opening in Davenport, IA. This position is responsible for administrative support and documentation related to company compliance and claims.

Essential Functions

• Assist with the intake, tracking, and documentation of employee-related claims and compliance matters

• Support investigations by gathering information, maintaining records, and coordinating documentation under the direction of HR or Risk Management leadership

• Assist with FMLA administration, including paperwork preparation, tracking leave usage, and maintaining records

• Maintain accurate and confidential files related to claims, investigations, audits, and compliance reporting

• Support the review and periodic updating of HR policies, procedures, and postings to ensure compliance

• Assist with ensuring labor law posters and required notices are posted accurately at offices and jobsites

• Help prepare reports and summaries related to claims activity, compliance trends, and risk areas

• Coordinate documentation and information requests related to legal inquiries or audits

• Assist with safety pre-qualifications and project-specific compliance documentation

• Support payroll and operations with compliance-related reporting as assigned (e.g., certified payrolls, job-specific documentation)

• Coordinate communications with internal departments, unions, and external partners as directed

• Provide administrative backup to HR and Risk staff as needed

• Coordinate scheduling and logistics of workers' compensation claims by communicating with all parties involved

• Assist with managing unemployment insurance claims by reviewing and responding to claim notices in online systems, participating in necessary hearings, tracking outcomes, and updating records as needed

• Coordinate with insurance brokers to obtain COI’s and assist with submission to customers and/or third-party systems

• Track and compile the monthly/quarterly/yearly required compliance data

• Support the HR, risk/legal, and safety teams with various daily items as needed

• Assist with billing and processing of claims

Competencies:

• Attention to Detail and Accuracy

• Confidentiality and Professional Discretion

• Communication Skills

• Organization and Time Management

• Knowledge of Employment Compliance Concepts

• Reliability and Follow Through

• Collaborative Teamwork

We expect all employees to be task-oriented, accurate, and to demonstrate a strong sense of urgency. We expect all employees to be represent the company in a positive and professional manner exhibiting tact, consideration, and confidence delivered.

Required Education and Experience:

• Bachelor’s Degree in Business Administration, Human Resources, Occupational Safety, or Law

• 1-2 years of Human Resources, Legal, and/or Risk Management experience

• Or equivalent combination of education and experience

This is a full-time position. Days and hours of work are Monday-Friday, 8:00 AM -5:00 PM. Occasional changes to the work schedule may be required as job duties demand.

All job offers are contingent upon the successful completion of a drug screen. Tri-City Group is an equal opportunity employer.

Department

Risk Management

Employment Type

Full-Time

Minimum Experience

Entry-level