Managed IT Services Account Manager

Access Dubuque

Dubuque, IAFull-timeSeen 2 days agoSeen in employer's feed 2 days ago

Dubuque, IAFull-timeNo compensation foundSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation

No compensation found

Location

Dubuque, IA

Schedule

Full-time

Work Authorization

Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License And Reliable Transportation

Job overview

Managed Solutions Group seeks a customer‑focused Managed IT Services Account Manager to support and grow its Managed IT Services business, acting as the key link between customers and technical teams while building relationships and identifying technology solutions.

Skills & qualifications

RequiredNice to have

Skills

Account ManagementTechnology SalesManaged ServicesCustomer SuccessIT SupportCommunicationPresentationRelationship BuildingProblem SolvingOrganizational SkillsCybersecurity KnowledgeCloud Services Knowledge

Qualifications

Experience in Account Management, Technology Sales, Managed Services, Customer Success, or IT SupportValid Driver's License and Reliable Transportation

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Tuition Assistance

Full job description

Managed IT Services Account Manager

Managed Solutions Group

1 Positions

ID: 95030

Posted On 09/03/2026

Job Overview

Managed Solutions Group is seeking a customer-focused Managed IT Services Account Manager to help support and grow our Managed IT Services business.

This position serves as a key connection between our customers and technical teams. The ideal candidate will enjoy building relationships, identifying technology solutions, and helping customers maximize the value of their technology investments.

WHAT YOU'LL DO:

Meet with prospective and existing customers to assess technology needs
Present Managed IT Services and technology solutions
Prepare proposals and quotes
Coordinate onboarding for new Managed Services customers
Build and maintain long-term customer relationships
Conduct Technology Business Reviews (TBRs)
Identify opportunities to expand services within existing accounts
Work closely with technical teams, vendors, and sales staff to deliver successful customer outcomes
Stay current on technology trends, cybersecurity, cloud services, and Managed IT solutions

WHAT WE'RE LOOKING FOR:

Experience in account management, technology sales, managed services, customer success, or IT support
Strong communication and presentation skills
Ability to build relationships and earn customer trust
Interest in technology and helping businesses solve challenges through IT solutions
Strong organizational and problem-solving skills
Valid driver's license and reliable transportation

Why Managed Solutions Group?

At Managed Solutions Group, you'll work with a team dedicated to delivering technology solutions that help organizations operate more efficiently, securely, and successfully. We offer a collaborative environment, ongoing learning opportunities, and the ability to make a direct impact on customer success.

Managed Solutions Group offers competitive pay and an excellent benefits package.

To apply, send resume to:

Managed Solutions Group

Attn: Human Resources

120 Bryant Street

Dubuque, IA 52003

E-mail to: [email protected]

Primary Contact

12284

Human Resources

563-588-9020

Phone