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Trade Specialist | NAPA Henderson

Genuine Parts / NAPA

Henderson, Auckland, New ZealandFull-timeNo compensation foundPosted todayVerified open today

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At a glance

Compensation
No compensation found
Location
Henderson, Auckland, New Zealand
Schedule
Full-time
Work Authorization
Not specified

Job overview

The Trade Specialist role at NAPA in Henderson, Auckland involves leveraging automotive parts knowledge to provide technical support, build customer relationships, and drive sales. The position offers a collaborative team environment, flexible scheduling, ongoing training, and benefits such as paid volunteer leave and parental‑leave top‑up, while emphasizing safety and customer service excellence.

Skills & qualifications

RequiredNice to have

Skills

Automotive Parts KnowledgeMechanical KnowledgeCustomer ServiceSales AbilityTechnical CommunicationNon‑Technical CommunicationProblem SolvingComputer SkillsTeam PlayerIndependent WorkFlexibility

Qualifications

Prior Automotive Parts or Mechanical ExperienceSales ExperienceStrong Communication SkillsProblem Solving AbilityComputer Skills

Benefits

Paid Time Off
Parental Leave

Full job description

  • Fantastic opportunity to utilise your automotive knowledge

  • Great company culture & plenty of opportunity to progress

  • Monday - Friday + rostered 1/2 day Saturday

NAPA – NZ’s newest Trade and Specialist customer focussed business delivering on our CVP of Market Leading Range, NAPA Know How and Everyday Great Value. A very customer and team centric, hands-on business where high calibre, knowledgeable, industry people exceed our customers’ expectations everyday by delivering a wide range of products to our trade and specialist customers in the most efficient way via our highly knowledgeable team.

Our Trade Specialists are experts who:

  • Provide technical support to our trade and retail customers through using their expert automotive parts/mechanical knowledge

  • Build effective customer relationships

  • Are superstar sellers and problem solvers, and use up-to-date product information and knowledge

  • Are committed to providing a genuine service, where they create lasting impressions and moments that matter for their customers

  • Enjoy working in a busy phone customer contact role

  • Are safety aware and constantly strive to provide the safest work environment for themselves and their teammates.

The successful applicant will:

  • Demonstrate prior automotive parts or mechanical experience

  • Be a passionate customer service expert with some sales experience

  • Be comfortable sharing knowledge and have the ability to communicate in a technical and non-technical manner

  • Be a natural problem solver who is solutions focussed with sound computer skills

  • Be a proactive and driven team player, who can also work independently

  • Be available to work and have flexible to work other days if requested.

We can offer you:

  • A safe & inclusive team environment

  • Attractive team member pricing across all GPC AP businesses

  • Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers plus so much more!

  • Work-life balance

  • Ongoing training & development; genuine career opportunities

  • Employee reward & recognition programs

  • Employee Assistance Program for you & your family

  • Paid volunteer leave

  • Parental leave top-up allowance.

GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA & McLeod Accessories.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

Send your CV to our Careers Team by clicking APPLY!

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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