Medical Front Office - Patient Service Specialist

Select Medical

Bangor, MEFull-time$18–21/hrSeen 2w ago

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At a glance

Compensation

$18–21/hr

Location

Bangor, ME

Schedule

Full-time

Work Authorization

Not specified

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Job overview

When patients enter the outpatient physical therapy center in Bangor, the Patient Service Specialist ensures an exceptional front‑desk experience, managing patient registration, appointments, insurance tasks and co‑pay collection while representing the center’s care standards.

Skills & qualifications

RequiredNice to have

Skills

Front DeskHealthcareInsurance AuthorizationPatient RegistrationAppointment Scheduling

Qualifications

High School Diploma or GED1 Year Front Desk ExperienceHealthcare Experience

Benefits

Paid Time Off

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Match

Full job description

Overview

Position: Patient Service Specialist

Location: 12 Stillwater Ave Bangor, ME 04401

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary)

Compensation: $18.00 - $21.00/hour

When patients enter our outpatient physical therapy center in Bangor, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum: