Patient Access / Registration FT evenings
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At a glance
Job overview
The Patient Access Representative at Mercy Medical Center in Springfield, MA handles pre-registration, registration, and admission duties for the Emergency Department, ensuring accurate demographic, financial, and insurance information while coordinating bed assignments and handling non-covered fees.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Employment Type: Full timeShift: Evening Shift Description: ORIENTATION IS 2-3 WEEKS ON DAY SHIFT MON-FRIPosition Purpose The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department.
What you will do
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Verify insurance requirements
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Responsible for upfront collections, co-pays and high deductibles
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Ensure that all entries concerning demographic, financial and advanced directives are accurate
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Collect non-covered fees
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Inputs data into Meditech system
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Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc
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Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes
Minimum Qualifications
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Minimum high school diploma or equivalent, college preferred.
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Medical terminology skills.
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Relevant medical office, hospital / physicians billing or patient registration experience preferred.
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Excellent customer service, verbal communication and interpersonal skills required.
Position Highlights and Benefits
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40 Hours 3p-11:30p including every other weekend. Shift and Weekend Differentials will apply
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ORIENTATION IS 2-3 WEEKS ON DAY SHIFT MON-FRI 8-4:30
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3rd week required for new hire with less than 1 year experience in patient registration in a hospital
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Great Benefits and Health Insurance Coverage - Starting Day 1
Pay Range: $17-24hr Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.
Ministry/Facility Information Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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