Auditor - Night
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
The Night Auditor will greet guests, manage check‑ins and check‑outs, handle reservations, and balance cash and folios while adhering to hotel procedures. They will conduct audits of accounts and room inventory, respond to guest service calls, and report safety or maintenance issues, ensuring high standards of customer service throughout the 24/7 operation.
Skills & qualifications
Skills
Qualifications
Full job description
Responsibilities
-
Participate regularly in departmental and company meetings
-
Greet guests immediately with a friendly and sincere welcome.
-
Accurately check guests in and out of the hotel by following company procedure standards.
-
Ensure proper ID and a form of payment is obtained during guest check in.
-
Select a room in accordance with hotel availability and guests’ request.
-
Create and update guest reservations upon request based on hotel availability.
-
Ensure to complete daily reports, audit and checklists in a timely manner.
-
Audit and balance accounts from the days shifts.
-
Verify and schedule wake up calls
-
Prepare guests folios for next day check outs
-
Balance cash drawers and folios
-
Answer phones calls with a phone smile and within 3 rings.
-
Send and receive faxes.
-
Complete a daily bucket check.
-
Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed.
-
Auditing of room inventory
-
Must be friendly and courteous at all times
-
Able to satisfactorily complete assignable work tasks requested by the departmental leaders
-
Must proactively prioritize needs and effectively manage resources
-
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
-
Ensure customer service standards are met and retained
-
Be able to complete group check-ins, billing in a timely manner.
Work Environment and Physical Demands:
-
The hospitality industry is a 24 Hour 365-day operation.
-
This position will primarily be indoor under controlled temperatures.
-
Occasional exposure to outdoor climates
-
Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands
-
Occasional: sitting, kneeling, reaching, pulling, pushing, and lifting up to 25 pounds
-
Speech and Vision abilities are required
Qualifications
-
1 years of hotel Front Desk experience, required
-
Night Auditor experience, preferred
-
High School Diploma/GED, required
-
Must be able to work Weekends and Holidays
-
Able to effectively communicate in English via verbal and written
Target Salary Range: $17.00 per hour
You've read the whole posting — now see how you match it.