
Technical Operations Officer - Technical and Sensitive Operations (TSO) West
Office of the Inspector General, USPS
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At a glance
Job overview
The USPS Office of Inspector General seeks a Technical Operations Officer to plan, coordinate, and conduct electronic surveillance equipment installations, provide field guidance, develop specialized devices, prepare reports and training, and maintain equipment, with travel up to 50% and physical demands.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Summary
*PLEASE NOTE THAT THIS VACANCY ANNOUNCEMENT IS ONLY OPEN TO CURRENT UNITED STATES POSTAL SERVICE OFFICE OF INSPECTOR GENERAL, UNITED STATES POSTAL SERVICE, UNITED STATES POSTAL INSPECTION SERVICE AND POSTAL REGULATORY COMMISSION EMPLOYEES. OTHER APPLICANTS WILL NOT BE CONSIDERED.
Duties
The USPS OIG is seeking a highly qualified applicant to fill our position. This announcement provides the opportunity for a reassignment/promotion to the position of Technical Operations Officer position in the Office of Investigations, Technical and Sensitive Operations Field Office (TSOFO), Technical Operations West in Federal Way (Seattle), WA. The successful candidate will demonstrate knowledge of the theories, principles, practices, and techniques required to install and operate various types of electronic surveillance equipment. Bring your skills and voice to our team! This position is being advertised at the Journey Band level, equivalent to a GS-11,12 or 13 grade level. The salary range for this position is $83,935 - $155,521 and includes locality pay. Promotion potential to the next GS equivalent level at management's discretion. Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations. At the GS-11 equivalent level: Plans, coordinates, and conducts installations of electronic equipment for the purpose of collecting evidence. Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance. Assists in development and fabrication of specialized electronic equipment for the purpose of collecting electronic evidence. Prepares investigative reports relating to the installation of electronic surveillance equipment. Prepares and presents electronic surveillance training to agents in the field. Maintains electronic surveillance equipment through scheduled maintenance and repair. Enhances media to allow for a clear and organized product to field agents. At the GS-12 equivalent level: Plans, coordinates, and conducts complex installations of electronic equipment for the purpose of collecting evidence. Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance. Develops and fabricates specialized electronic equipment for the purpose of collecting electronic evidence. Prepares investigative reports relating to the installation of electronic surveillance equipment. Prepares and presents electronic surveillance training to agents in the field. Maintains electronic surveillance equipment through scheduled maintenance and repair. Enhances media to allow for a clear and organized product to field agents. At the GS-13 equivalent level: Plans, coordinates, and conducts complex installations of electronic equipment for the purpose of collecting evidence. Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance. Develops and fabricates specialized electronic equipment for the purpose of collecting electronic evidence. Prepares investigative reports relating to the installation of electronic surveillance equipment. Prepares and presents electronic surveillance training to agents in the field. Maintains electronic surveillance equipment through scheduled maintenance and repair. Enhances media to allow for a clear and organized product to field agents. Leads or advises lower graded technical personnel during field operations, equipment deployment, and troubleshooting efforts. Relocation expenses will not be paid Travel Required 50% or less You will be expected to travel for this position. Qualifications
Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on Wednesday, September 9, 2026, will be considered. MINIMUM QUALIFICATIONS You must meet ALL of the minimum qualifications listed below. Must be a current USPS-OIG, USPS, USPIS or PRC career employee. At least one year of qualifying electronic or technical surveillance work obtained within the preceding five years in a law enforcement agency, military, intelligence, defense/government contractor, or comparable professional investigative environment Have completed covert electronic surveillance installations independently. Prior or currently in an electronic surveillance position at a Law Enforcement Agency. Experience configuring, networking and troubleshooting electronic or IP devices. Briefed individuals on the use of electronic surveillance equipment. Must have received a " Meets Expectations" rating or equivalent, on the applicant's two most recent employment performance appraisals. Applicants MUST submit copies of their two most recent performance appraisals. If either of the two most recent performance appraisals is not available, the applicant MUST submit a written statement explaining the reason the appraisal is unavailable. PHYSICAL REQUIREMENTS Work can be sedentary to demanding. Periodically required to perform work that requires regular and recurring periods of prolonged standing, bending, and stretching. Requires climbing ladders, lifting up to 50 pounds, crawling, working in cramped and dimly lit spaces, and running. WORKING CONDITIONS Work may subject the employee to harsh environments such as extreme heat and cold. Also, the employee may be exposed to dirt, dust or other debris. Applicants that do not meet the eligibility requirements will not be considered. EVALUATION FACTORS Your resume MUST clearly demonstrate, how your experience, knowledge, and/or skills meet EACH evaluation factor. Your resume must contain sufficient detail for the evaluator to determine that you meet the requirement. Do not assume that your job title, position, or employer alone demonstrates that you meet an evaluation factor. Failure to demonstrate that you meet ALL of the evaluation factors will result in a score of zero (0), an ineligible status, and you will NOT be referred for further consideration Include specific duties, responsibilities, and major accomplishments relevant to the position requirements in your resume. Knowledge of covert/overt electronic surveillance devices and how those devices are implemented in the field; knowledge pertains to video, audio, telephone intercept, tracking, and radio communication devices. Knowledge of federal rules of evidence and relevant constitutional and statutory laws as they relate to electronic surveillance. Ability to conduct site surveys and coordinate logistics to affect the best possible operational plan in respect to electronic surveillance installs. Demonstrate how to complete a complex electronic surveillance install. Ability to explain troubleshooting techniques on a variety of electronic surveillance systems. Ability to brief personnel and management both orally and in writing about electronic surveillance and radio communication. Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.
Education
Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: https://www.ed.gov/laws-and-policy/higher-education-laws-and-policy/college-accreditation. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications. How You Will Be Evaluated
The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: Receive a zero (0) rating on any evaluation factor Fail to attach all required documentation Submit a resume that exceeds the two-page limit If your application materials indicate that you are not minimally-qualified for this position If you fail to qualify on the interview Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible. Applicants for this position may be interviewed one or more times as part of the hiring process. During interviews, applicants may not use any AI tool or virtual assistant (such as ChatGPT) to help them answer questions, except for accessibility tools used as part of a reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process. Other Information
Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs: As a result of the passage of the Postal Service Reform Act of 2022 (PSRA), USPS employees (including USPS OIG) and retirees will transition from the Federal Employees Health Benefits (FEHB) Program to the Postal Service Health Benefits (PSHB) Program effective January 1, 2025. Detailed information about eligibility and enrollment will be provided upon hiring. For more information, visit the Postal Service Health Benefits (PSHB) Program website at https://www.opm.gov/healthcare-insurance/pshb/. We offer Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options as well.For more information about these programs visit: https://www.opm.gov/healthcare-insurance/Guide-Me/Federal-Employees/ Retirement and Thrift Savings. For more information about these programs see https://www.opm.gov/retirement-center/ and tsp.gov/. Flexible Work Schedules. USPS OIG offers a range of family-friendly flexibilities including flexible work schedules, telework and employee assistance programs. Leave and Holidays. In addition to eleven (11) paid holidays each year, you will earn thirteen (13) days of paid sick leave and thirteen (13) to twenty-six (26) paid vacation days each year depending on your years of service. Fair Labor Standards Act (FLSA) Status: Nonexempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not). This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations during any part of the application and/or hiring process, please contact us by sending an email to [email protected]. The decision on granting an accommodation request will be made on a case-by-case basis. For further information, please refer to our website at: https://www.uspsoig.gov/frequently-asked-questions
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