Business Process Analyst

SUMMARY: Under limited supervision, the Business Process Analyst supports enterprise system conversions, acquisitions, and operational initiatives by translating technical and data changes into clear business impacts, effective communications, and role-based training. This role focuses on execution, field readiness, and adoption support.

JOB DUTIES

• Analyzes operational, process, and role impacts from system and data conversions.
• Documents current and future state workflows.
• Identifies adoption risks and mitigation actions.
• Develops role-based communications and Go-Live messaging.
• Creates training materials, job aids, and quick reference guides.
• Delivers training for pilots, phased rollouts, and conversions.
• Tracks training completion and readiness metrics.
• Supports UAT, pilots, hyper care, stabilization.
• Acts as first-line change support during Go-Live.
• Captures field feedback and escalate risks
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a bachelor's degree in Operations Management, Information Systems, Communications, or related field and five (5) or more years of experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Strong analytical and documentation skills.
• Ability to work with field operations and cross-functional teams.
• Ability to express value for the opinions of others and encourage collaboration.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills.
• Ability to translate technical concepts into business language.

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS: Certification in Change Management (Prosci, ACMP, or equivalent) preferred.

SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.